Web Server reporting as disabled in Filemaker 13 admin-console Status


Server = Windows 2008 R2 Server
Web Server = IIS 7 (version 7.5.7600.16385)
Filemaker = Filemaker 13 Server

Filemaker 13 server admin-console -> Status is reporting that the Web Server is disabled, however, Web Direct and PHP appear to be working fine.

This has become an issue since McAfee Epolicy Orchestrator was installed on the server. From what I have read, the usual process for setting up Filemaker Server is that ports 80 and 443 need to be allocated solely to Filemaker 13 Server.

When I installed McAfee Epolicy Orchestrator it indicated to me that there was a port conflict with the installation and got me to chose different ports I chose 444 instead of 443 and 81 instead of 80.

Through reading further documentation I believe the issue I have created is that I have associated port 81 which was likely a reserved port for IIS with McAfee Epolicy Orchestrator.

Note: The only issue this appears to have created is that the Filemaker admin console believes the web server is disabled when it appears to be working fine.

I have found an article from McAfee about changing the default ePolicy ports:

I am wondering if there is an easy fix for this or am I looking at a complete re-install of Filemaker 13 server?
Jeremy LeysTechnical LeadAsked:
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Randy DownsOWNERCommented:
It's probably easiest to do a re-install. Here's the port numbers for FileMaker 13.

Items to verify:

Ensure that no existing websites on the master or worker machines use port 80 or 443. These ports are used by FileMaker Server on both machines. If the FileMaker Server installer detects an existing website using these ports, the installer prompts you to let it disable that website.
Windows: Make sure the IIS web server is enabled on both the master and worker machines and that no existing websites use ports 80 or 443. The FileMaker Server installer creates its own website that uses these ports on each machine.

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Will LovingPresident, Dedication Technologies, Inc.Commented:
Re-installing FM Server is very quick and easy, though as a general rule you  should, after uninstalling, complete remove the "FileMaker Server 13" folder and delete it , except for your databases and any backups you wish to retain.

As for reinstalling McAfee Epolicy Orchestrator, I have no experience with this product but I would assume that they have alternate port suggestions rather than just randomly picking the next two in numeric sequence. Since 80 is the primary web port and 443 is the primary SSL port, I would assume that there is good reason that McAfee is using those particular ports and that alternate ports must be carefully chosen and configured it their use is permitted at all.

I would talk directly to McAfee about this and confirm the best alternate ports to use. It may be that because of the need to use those ports, the use of McAfee on a machine that is also being used as a Web Server is not compatible. If using alternate ports is allowed then they may require some additional Port Forwarding setup in your router. I encourage you to talk directly to McAfee about it.
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