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Tom Powers

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Remote Desktop Viewer ?

Hey how to I load Remote Desktop where the user views what the on screen while other connection has full control.
I know there is a hack is it a switch registry setting. SMS 2.0 HAD THAT FEATURE NOT REMOTE DESKTOP. DOES ANYONE KNOW OF
A HACK OR ANSWER TO THIS QUESTION. At work we have SCCM 2007 IS THERE A EXE from that Application? I'm new at work and want to make things better and easier for me and my fellow employees
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Steven Carnahan
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It sounds like you are talking about either Remote Desktop Services where you can view/take control of another users Remote Desktop session OR you are talking about Offer Remote Assistance where you connect to the computer outside of a Remote Desktop session?

There are also third party applications such as Team Viewer, VNC, etc.
Recommend TeamViewer -- it works great and is free for personal use.
https://www.teamviewer.com/en/download/windows.aspx

Install the Full version on a system you want to be able to access remotely at any time.

... or if you just need to take control of a system occasionally, have the user download the Quick Support version -- then they just need to run it when they want you to take control of their system.
If this is for a work environment where you are using an Active Directory domain I recommend using the built in programs I mentioned. Especially if you don't want to/are not allowed to introduce third party programs.

If you are not on a domain then Gary and I agree that TeamViewer is a good choice. I have used it to support people around the world and find it very responsive and easy.

The domain tools may require the user to respond to a request to grant you access

TeamViewer has some nice features like being able to set it so that it reconnects after reboot (really handy if you need to remotely boot a system) and be able to take control of an unattended system.
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Spike99
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Tom Powers

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Your Info was very helpful
Cool! I'm glad I could help!