SBS2003 to 2012 R2 Group Policy for Offline File Redirection not working

We have migrated our SBS2003 to 2012 R2 by performing the following steps:
- joined new server (2012 R2) to existing SBS 2003 Domain
- raised Domain operating level of SBS2003 to 2003 (it was set to Server 2000)
- promoted 2012 R2 to DC and Global Catalog Server and DNS server
- installed DHCP on 2012 R2 (replicated SBS2003 DHCP scope and shut it down)
- Exchange was not an issues as email is hosted remotely
- transferred FSMO roles
- demoted SBS2003 to member server
- migrated all applications, printers, user data and shares to new server

All users can login suing their previous domain accounts and passwords authenticating against the new PDC with all security and share settings working as necessary, DNS and DHCP work flawlessly However, the offline file setting for their "My Documents", which still points to the old SBS2003 server. We can't make changes on the workstations to offline file settings (grayed out) and all attempts to adjust Group Policy settings have proved unsuccessful. I have deleted all the SBS related Group Policies and have deactivated all default 2012 R2 Group Policies, ran the gpupdate on the server and the workstations, rebooted the workstations but still don't have access to change offline file settings. Prior to deactivating the 2012 R2 default GPO, I tried making the 2012 R2 Group Policies change for offline file storage location to new server, with no luck. Any guidance would be much appreciated. Thank you in advance.
biztekadminSystems AdministratorAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David Johnson, CD, MVPOwnerCommented:
- demoted SBS2003 to member server you did this too quickly and didn't give the clients a chance to gracefully move their files or files location to the new location. What you should have done was (a) turn off offline files on the SBS2003, let the clients sync, introduce the new folder redirection policy, with offline files enabled let the clients sync then you can remove the sbs2003
Yes, you can modify the location in the existing GPO that have folder redirection settings.

The steps for your reference:
1.    Uncheck the "Move the contents of < redirected folder name> to the new location" box of the folder redirection policy.
NOTE: The first step should be done in advance of step 2 to ensure users have logged off and on again and makes sure that this policy option is updated on client side properly.
 2.    Move files to the new location remaining ACL and file ownership.
NOTE: To avoid the potential issues of file ACL and ownership, you may use "XCOPY –o" (-o parameters: Copies files with ownership and ACL information.) to copy folder to the mew location.
3.    After a period of time (all users have logged off and back on again with the change from Step 1 in place) you can change the UNC path in the GPO.
biztekadminSystems AdministratorAuthor Commented:
This is how we were able to resolve this issue:

1.      “disable offline files”
4.      restart the computer
5.      “enable offline files”
6.      restart the computer
7.      check if my documents shows the correct path
8.      If not then open registry and go to the path HKey_Current_User\Software\Microsoft\Windows\Current version\Windows\Explorer\User Shell Folder and
                HKey_Current_User\Software\Microsoft\Windows\Current version\Windows\Explorer\ Shell Folder.
9.      Under these check if you see the name "old-server-name", if so then edit that and change it to "new-server-name" manually
10.      after restart system shows correct path for offline files

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
biztekadminSystems AdministratorAuthor Commented:
simple and easy
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2012

From novice to tech pro — start learning today.