asked on

windows media keeps loading

I have a user that has a laptop and runs windows 7 and the laptop cannot get to a real browser as Windows media player keeps popping up. There is no add and remove program to un-install it and no matter what you do the media player keeps popping up?

Snibborg

The wrong program is set for the web browser. See this article to correct it:

http://windows.microsoft.com/en-gb/windows/change-file-open-program#1TC=windows-7

Christo Griessel

Hi,

If want to uninstall windows media player, go to 'Control Panel', 'Programs and Features' in the left top side of the screen click on 'Turn Windows features on or off' the turn windows features window will appear, then go down to Media features in the list, under media feature is media player and just un-tick media player and click ok button.

Hope it helps.

Snibborg

Basically, find a link, http://www.google.com and right click on it and choose open with... Choose the web browser of choice set as default.

Snibborg

Another link that might help:

http://windows.microsoft.com/en-gb/windows/change-default-programs#1TC=windows-7

Dennis Miller

ASKER

Just to let you all know, I used the control panel and turn features off and still the media player came up even on that so I was not able to turn off media features. I will look at the rest of the answers now.

ASKER CERTIFIED SOLUTION

John

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Dennis Miller

ASKER

This worked as it was a virus.

John

@millerdog - Thanks for the update and I was happy to help.