Can't move items imto some subfolders on OWA
Hi Everyone.
One of my users can't move mails into several of his subfolders on OWA (Not all of them though), yet it works fine on the Outook client.
I tried it from 3 dofferent browsers and what happens is when I try hover the mail I wish to move over one of the affected mailboxes my cursor becomes a black crossed out circle...
He is the only person affected by it, and as I said it only happens on some subfolders and only on OWA.
using Exchnage 2010.
One of my users can't move mails into several of his subfolders on OWA (Not all of them though), yet it works fine on the Outook client.
I tried it from 3 dofferent browsers and what happens is when I try hover the mail I wish to move over one of the affected mailboxes my cursor becomes a black crossed out circle...
He is the only person affected by it, and as I said it only happens on some subfolders and only on OWA.
using Exchnage 2010.
ASKER
I tried it from several computers, one of which never connected to the OWA of the organization. Didn't help.
Also I fail to see how moving the mailbox to a different DB will help.. as I stated on outlook it works fine. as far as I know both outlook and OWA connect to the same DB.
Also I fail to see how moving the mailbox to a different DB will help.. as I stated on outlook it works fine. as far as I know both outlook and OWA connect to the same DB.
I had referenced moving it to a different database because he is the only user being affected. It could be something weird with his mailbox. I have seen many different issues where moving the mailbox from one database to another corrected the issue.
Sometimes we cannot explain everything and why things happen, its technology! Also it may not seem logical but based on my experience with Exchange moving a mailbox to another database does correct werid issues like this one you have described.
Moving a mailbox to another database is a pretty basic task and does not take long so why not try it?
Will.
Sometimes we cannot explain everything and why things happen, its technology! Also it may not seem logical but based on my experience with Exchange moving a mailbox to another database does correct werid issues like this one you have described.
Moving a mailbox to another database is a pretty basic task and does not take long so why not try it?
Will.
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ASKER
It solved the Issue but this is probably not the best way to go around it..
Try a another machine which will rule out Windows Profile.
Will.