DNS won't resolve but Servers have the data

Hi all,

I don't understand the problem I'm having so if someone can take a look
and figure it out I'd be grateful.  I've got 2 internal DNS servers which go to
Root servers if need be
seems to me I should be able to connect to either of the sites noted below but even if I
flush the local cache, register etc.  I can't get a connection.  The addresses are:


both get: 'server not found'

No one inside the sub-net can get to these addresses no matter which browser
they use, all other addresses are fine (everyone uses Win7 64bit)
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Steve BottomsSr Network AdminCommented:
Is the name not resolving from workstations on the subnet, or is it resolving but a browser cannot connect?  Whst result do you get with nslookup targeting both your internal dns and external dns?
gchaasAuthor Commented:
not resolving on workstations

the attachment shows nslookup results for local servers and google servers, the names resolve
Mohammed KhawajaManager - Infrastructure:  Information TechnologyCommented:
There is an issue with this site's DNS entries when resolving on Windows DNS server.  We are using root hints and what we ended up doing was added a forwarder for runottawa.ca to be resolved by Google DNS server (  Below is an image of how it is configured:

This is the only way I got it to work and also note that there are some outside/ISP DNS servers that also have issues resolving this domain.

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gchaasAuthor Commented:
Thanks for the 'hint'.  Works perfectly
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