DNS won't resolve but Servers have the data

Hi all,

I don't understand the problem I'm having so if someone can take a look
and figure it out I'd be grateful.  I've got 2 internal DNS servers which go to
Root servers if need be
 
seems to me I should be able to connect to either of the sites noted below but even if I
flush the local cache, register etc.  I can't get a connection.  The addresses are:

runottawa.ca
www.runottawa.ca

both get: 'server not found'

No one inside the sub-net can get to these addresses no matter which browser
they use, all other addresses are fine (everyone uses Win7 64bit)
ExprtExchng2.TXT
gchaasAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Steve BottomsSr Network AdminCommented:
Is the name not resolving from workstations on the subnet, or is it resolving but a browser cannot connect?  Whst result do you get with nslookup targeting both your internal dns and external dns?
0
gchaasAuthor Commented:
not resolving on workstations

the attachment shows nslookup results for local servers and google servers, the names resolve
0
Mohammed KhawajaManager - Infrastructure:  Information TechnologyCommented:
There is an issue with this site's DNS entries when resolving on Windows DNS server.  We are using root hints and what we ended up doing was added a forwarder for runottawa.ca to be resolved by Google DNS server (8.8.8.8).  Below is an image of how it is configured:

Forwarder.png
This is the only way I got it to work and also note that there are some outside/ISP DNS servers that also have issues resolving this domain.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
gchaasAuthor Commented:
Thanks for the 'hint'.  Works perfectly
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
DNS

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.