System Thread Exeption not handled error occurs after reboot when I run the SCCM image capture wizard.

I'm trying to capture an image of 32-bit Windows 7. My prepared machine is on a VMware Workstation VM using VMware version 7.1.6. The host machine is a Dell Presision 7810 with 2 Intel Xeon E-2603 v3 processors, 24Gb of ram, running 64-bit Windows 7. After running the Image Capture Wizard and the machine reboots, I get the error "System_Thread_Exeption_not_handled and no other clues. Can someone help me troubleshoot this? I Have included a video to show what is happening.

<iframe width="420" height="315" src="" frameborder="0" allowfullscreen></iframe>

Open in new window

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Adam LeinssServer SpecialistCommented:
Found this:
Could be of some use?  

The other thing you can try is when WinPE is booting, it should dump all logs of its actions to C:\MININT\SMSOSD\OSDLOGS.  Try getting to the C drive (may have to use another WinPE disc to do this) and see if you can copy off the logs and inspect them.  Then you can open them with Trace32 from SCCM or notepad (Trace32 will be easier to read).
bsdsysadminAuthor Commented:

Thank you for replying. Tried both suggestions in your post. The first suggestion changing the VM to a 64 bit machine in the settings did not work. The only difference with it was that the error change to "UNEXPECTED_KERNEL_MODE_TRAP" Isee attached screen capture. As fare a second suggestion of viewing the log files, the C:\MININT\SMSOSD\SODLOGS folder does not seem to be on on the machine I am trying to capture. I'm really stuck and not sure what direction to take now.
Adam LeinssServer SpecialistCommented:
How much memory is allocated to the VM?  4GB should be a safe bet.

Also, are you leaving the VM integration tools in the image before capture?  If so, trying removing them before the capture.
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

bsdsysadminAuthor Commented:

Thank you for responding. I've had the VM set at 2GB and later at 4GB. I've tried removing the integration tools without any luck there either. I've included a smsts.log file and a screenshot of the contents of the C:\ drive.
Adam LeinssServer SpecialistCommented:
I'm out of ideas.  I do have a base image based on Windows 7 x86 that I've successfully captured/sysprepped using HyperV.  Nothing fancy...just the standard fare of Office, ESET, 7zip, etc.
bsdsysadminAuthor Commented:
Thanks for trying.
I've requested that this question be deleted for the following reason:

The question has either no comments or not enough useful information to be called an "answer".
bsdsysadminAuthor Commented:
Please reinstate this thread. I found the answer and wish to share it.
bsdsysadminAuthor Commented:
Somehow the WAIK on my server was updated from version 7 to version 8.1. After updating my Windows PE and rebuilding my boot images using the new PE version, I was able to get things working again.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
bsdsysadminAuthor Commented:
I found the solution without any help from the Experts Exhange community.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.