User Real Name

I have Active Directory 2012 with on premise Exchange 2010 environment.  With clients connecting to it with Outlook 2013.
If a User get married.  How do I change it, so it shows up her new name all over.
Tim DawsonIT ManagerAsked:
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AmitIT ArchitectCommented:
Goto dsa.msc or AD Snap-in or EMC and change the name. If you want to change the email address, you can add new email address and set it as primary via EMC.
Tim DawsonIT ManagerAuthor Commented:
I have done that. But when loading a 2013 office with outlook it still says the old name.
Will SzymkowskiSenior Solution ArchitectCommented:
To ensure that the name gets update EVERY WHERE you need to rename all of the entries.

Active Directory
- Surname
- Display Name
- CN (This is the name that is presented in the ADUC view)

- Exchange Alias

As stated i would be best to leave the old email address and just add a new email address making it the primary. This will allow users to send an email to the old email account if they do not get updated about the name change. This is so that emaisl will not be missed. It will also mitigate NDR's as well.

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AmitIT ArchitectCommented:
Can you check from OWA first. If it is showing new name, then you might need to download OAB again, or restart outlook, that will also update the address book.

Or disable outlook cache mode and check. If that show new changes, then wait for OAB to be downloaded. Normally, next day it gets updated on both server and client end.

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From AD DC server open AD Users and Computers. Click on Display Name and modify with the new Family Name. Press Enter.

Restart the just married workstation's

Best regards!
Tim DawsonIT ManagerAuthor Commented:
Outlook cache mode was the key.   That changed it in the local Outlook.  Thanks
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