All Printers Printing out Blank Pages

Hello,

We have two printers and when we try to print out a document it spits out blank pages. Here is what has happened so far.

1. We have uninstalled and reinstalled all drivers
2. We print a test page = test page prints out fine
3. I even went out and purchased a new printer. It does the same thing
4.  Tried a new printer cable
5. The behavior is the same when the printer is connected wirelessly or via a USB cable.

I feel like i am missing something any help would be greatly appreciated. Thanks in Advance !
ClientfitAsked:
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hdhondtCommented:
Does this happen from all applications, or just one?

What is the printer model?

When you remove the driver, did you just delete it from Devices & Printers or did you completely uninstall it? Depending on the printer model this should be done from Control Panel or from Print Server Properties.

Is the test page a Windows test page or a printer hardware test page?
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Paul SauvéRetiredCommented:
I would download the latest drivers from the manufacturers web site ― the install disks are often out of date!
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JohnBusiness Consultant (Owner)Commented:
If you purchased a new printer and it spits out blank pages, then your document has extra line feeds with no printable characters at the end. This happens a lot with Word and less so with overly large print ranges in Excel. I tighten up on both and the blank pages go away.
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nobusCommented:
if it worked before -try a system restore to such date!
if you suspect it can be malware, i suggest to run these :
http://www.malwarebytes.org/mbam.php                         MBAM
http://majorgeeks.com/RogueKiller_d6983.html                  Roguekiller
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flubbsterCommented:
You say it prints out test pages fine. The fact that it prints out blanks says the communication is good. Try the simplest thing first. Open Notepad, type a couple of words and try to print. Does it work?

BTW... the new printer... is it the same model or a different one?
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ClientfitAuthor Commented:
@hdhondt -

Does this happen from all applications, or just one? - ALL APPLICATIONS - i did a test print from adobe and all the browser nothing prints.

What is the printer model?  - we tried three different printers HP Laserjet 1217  MFP HP Laserjet 3300 and another i cant remember since i already took it back to the store.

When you remove the driver, did you just delete it from Devices & Printers or did you completely uninstall it? Depending on the printer model this should be done from Control Panel or from Print Server Properties.

I removed the device from devices and printers - uninstalled all the HP software - and i removed all rogue printers and drivers from the registry using the kyocera delete utility

Is the test page a Windows test page or a printer hardware test page?

the test page is a windows test page
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ClientfitAuthor Commented:
Paul Sauvé - Yes the latest drivers are installed
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ClientfitAuthor Commented:
@John  - This happens on all applications
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ClientfitAuthor Commented:
@flubbster - IT works when i use notepad - but with any other application it spits out blank pages - the new printer was a completely different printer - the issue was the same with three different HP printers so i dont think the printers are the culprit
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JohnBusiness Consultant (Owner)Commented:
On the problem computer, set up a new, test, Windows User Profile (Account). Log into the new Windows account and test printing in the new account.
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ClientfitAuthor Commented:
update Seems that it only does this when we are printing out in google chrome. Tested this about 10 times to make sure. Any ideas?
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JohnBusiness Consultant (Owner)Commented:
I thought you said All Applications and "all" your printers.
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Paul SauvéRetiredCommented:
are you using CTRL-P or SHIFT+CTRL+P to print from Chrome?
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ClientfitAuthor Commented:
im clicking  print at the top of the screen
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JohnBusiness Consultant (Owner)Commented:
Do a print preview and see if there are superfluous web pages wanting to print. I see this all the time.
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flubbsterCommented:
Are you printing web pages or Google Docs, or both?
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