We have a Server/Client software that connects using ODBC. On a LAN the client is installed on each computer like a standard program.
We do support our programme when the Client is installed on a Terminal Server and the customers access the TS via RDC or Citrix and run our program on the TS.
We do not support our customers installing our programme Client on their remote computers and accessing the Server over the Internet (mainly due to the poor Internet infrastructure speeds in AUS).
We often get customers calling about both situations and referring to them both as WAN.
Is there a technical name definition between the two types?
If not does anyone have anything better than:
- WAN via App Server (or via Terminal Server) -supported
- WAN via Local Computer -not supported