Windows 7 has dot computername in the userprofile

this morning i started my computer and i see that my userprofile is empty.

My normal userprofile is snelstart in windows the name is still snelstart but if i look in cmd the name is snelstart.snelstartserver
also when i start a other username it doesnt start the profile but "profilename"."computername"

Thanks for your help

Danny KonAsked:
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David Johnson, CD, MVPOwnerCommented:
your comments imply that you are in a workgroup. are your previous userprofiles still available?  It looks like the profile
from a command prompt get your SID
 wmic useraccount get name,sid note that the sids are all the same except for the last groupfrom registry editior (regedit)
brows to HKLM\Software\Microsoft\WindowsNT\CurrentVersion\ProfileList
change the location to your older locaton and reboot
Danny KonAuthor Commented:

From my machine its not possible to do a copy/paste so i attached the files you asked.
I do not see anything wrong ;? (only a lot of userfiles :)
I attached also the directory users to show you how it look like (i only logged on the "administratie wp1 and Snelstart")

Thanks for your help

Lionel MMSmall Business IT ConsultantCommented:
OK this usually happens because the profiles c:\user\ snelstart has become corrupted. You have not lost your files but what you have to do is trick you system to go back to your old profile. However if it is truly corrupted the process will not work; it will simply re-create C:\Users\snelstart.snelstartserver. First reboot your system then logon as another admin user, snelstart 2) Go to C:\Users and rename c:\user\snelstart to c:\user\snelstart.good 3) then delete C:\Users\snelstart.snelstartserver 4) start regedit and make a backup 5) browse to HKLM\Software\Microsoft\WindowsNT\CurrentVersion\ProfileList and find the entries for both C:\Users\snelstart.snelstartserver & C:\Users\snelstart and delete both (if any are named .BAK then abort this process and notify me of that--different process needed) 6) now reboot and logon. Verify that a user is created as C:\Users\snelstart, if it has then 6) reboot again and logon as some other admin user and browse to C:\Users\ and there rename C:\Users\snelstart as C:\Users\ and rename C:\Users\snelstart.good as C:\Users\snelstart. Now logon as snelstart and you old profile should be there. If this process does not work then it means there is something wrong with your profile and windows will not "allow" you to logon with it. Again, your files are not lost you can always go to C:\Users\ but you may have to live with the new profile and copy files from the bad on to the new one. Be patient and follow the steps--it works in 90% of the cases.

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Danny KonAuthor Commented:

Thanks for your help everything looked ok till i did the last step copied the snelstart.good to snelstart the profile goes black and restarts to the users again.
You deserve already the points but i leave the question for a few days open, maybe somebody get a brilliant idea because to reinstall this computer is a lot of work.

Thanks again

Danny KonAuthor Commented:
User snelstart can boot in safemode and i see the correct user files
Lionel MMSmall Business IT ConsultantCommented:
No there was no copying of files just rename of the directories, please re-read instructions; copying of files will mess everything up. It is just renaming exiting directory names
The names.png that you uploaded show that you logged onto a server.

If you want to see just snelstart you need to log onto that account.
Danny KonAuthor Commented:

Yes you are right but i  wrote it wrong but i did it correct:) i didnt mean copy but renamed snelstart.good to snelstart.


That is not correct the computername is snelstartserver(I use this pc as a RDP server running windows 7) the userid/profile is snelstart so not c:\users\snelstart\snelstartserver> but c:\users\snelstart.snelstartserver>
The problem is that the computer puts automatic the computername behind the userid when i logon
Thanks Danny
Lionel MMSmall Business IT ConsultantCommented:
It will only do that if a folder with c:\users\snelstart already exists--this my instruction to rename it to c:\users\snelstart.good and if the c:\users\snelstart exists in the ProfileList in the registry
Danny KonAuthor Commented:

Very helpfull !!
It didnt solve my problem totaly but you showed me how to solve MY problem, i renamed all the users, recreated the users and copied the files to the recreated users and deleted the old users

Thanks so much

Danny KonAuthor Commented:
Still working on my English :)
Lionel MMSmall Business IT ConsultantCommented:
If your native tongue is not english then you are doing very, very well and I could understand you just fine. Glad to have helped somewhat
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Windows 7

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