error on microsoft update

An error occurs while checking for Microsoft update on my window7 computer. The error code is 80072f8f
The help and support only references date and time  and timezone settings, which are correct.
This has been going on for a few weeks. since I've been able to get an update.
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Are you synchronizing with MS update or an internal WSUs server?
Could you post a snippet of entries from the c:\windows\windowsupdate.log file?
use baretail to capture the entries from running the wuauclt /updatenow
Was there a preceding error with an update when you last were able to update?
Recent installs, etc.
jim3725Author Commented:
I am not synchronizing with msupdate , and I don't use wsus server
I have attached a snippet of windowsupdate log file for your review.
Last updates were installed on 4/17
JohnBusiness Consultant (Owner)Commented:
Go to the Microsoft Windows Update troubleshooter site and run the FixIt included there for Windows 7. There is also a detailed set of manual steps to get updates running but run the FixIt first because that is the easiest thing to do.

Please let us know.
Active Protection takes the fight to cryptojacking

While there were several headline-grabbing ransomware attacks during in 2017, another big threat started appearing at the same time that didn’t get the same coverage – illicit cryptomining.

The issue seems to be because of already downloaded updates that are failing.
Using the fixit John suggested is one.  
Presumably, stopping the automatic update service first. And then deleting the contents of c:\windows\softwaredistribution\downloads
And then starting automatic updates.
jim3725Author Commented:
I ran the fixit program, along with , stopping the automatic update service first, and then deleting the contents of c:\windows\softwaredistribution\downloads.
I then tried to run updates again, and I 'm getting the same error message.
The error code is 80072f8f
JohnBusiness Consultant (Owner)Commented:
Try running the Windows Update Readiness tool. The link below is for Windows 7 64=bit
jim3725Author Commented:
No solutions have been provided, that will fix this issue on my windows7 pc.
JohnBusiness Consultant (Owner)Commented:
The next step for you is to run Windows 7 Repair Install. For this you need a working recovery partition or the Windows 7 DVD. Here is a Seven Forums tutorial to assist you with this.
jim3725Author Commented:
solution is resolved. This was due to our Firewall having a policy for deep packet inspections. Once I changed policy back to certificate inspection, then the updates were allowed to go through.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
jim3725Author Commented:
When my co-worker reported that he had the same problem, who is in same security group as myself, then I surmised it was a firewall policy.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.