Teamviewer password

I'm using TV to connect to some other sites, and it works great. When connecting to a new partner, there is, however, and issue with password.

The partner is also using TV to connect to another PC in his network. When I asked him to start TV and provide the ID and the password for me to access his PC, he gave me the ID, but in the password field there was only a "-"  (a dash). Question is then - how may I connect to his PC - or what should he do to have TV to give a password.

We are both on TV version 10 (free vesion)
Olaf BerliOwnerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

He probably set his own password under "Extras", "Options", "Secutiry".
Dan CraciunIT ConsultantCommented:
Team viewer optionsOn "Password strength" choose something other than "Disabled".


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Remote Access

From novice to tech pro — start learning today.