Missing Junk Email folder in Outlook 2007

I have a use that had her Junk folder disappear. She's using Outlook 2007 and the Email Server is Exchange 2007.

I tried the outlook /resetfolder command, but that did not work.

Any ideas?

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JohnBusiness Consultant (Owner)Commented:
Two things:

1. It may have been moved (dragged) to another folder and buried. Not the first time.

2. Delete the Outlook Profile (Control Panel, Mail) and make a new Outlook Profile.
mapalaska2003Author Commented:
Deleted and recreated a new profile. Same problem. No Junk Mail Folder???
JohnBusiness Consultant (Owner)Commented:
What about the Junk Folder being moved (underneath another folder)?  

Next thing to try is a new, test, Windows User Profile (Account). Log into the new account and setup Outlook. Junk Folder or no?

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mapalaska2003Author Commented:
same problem. I was able to finally locate the folder in Notes and moved it to the root using the MCFMAPI tool.

Thanks for your help and identifying the correct problem in your initial response.
JohnBusiness Consultant (Owner)Commented:
@mapalaska2003  - Thanks for the update and I am glad you found the hidden folder.
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