Link to home
Start Free TrialLog in
Avatar of bv66
bv66

asked on

After Windows 8 re-installation , folder became encrypted

Dear Sir,
We had a laptop installed with Windows-8  on partition c .  Due to some issues , We were required to re-install the Windows-8 . Before the re-installation , We had copied a folder from c partition to d partition  and then proceeded for re-installation .
We are now finding that the copied folder on partition D  has become encrypted and  files in this folder can't be seen .

I request members to kindly guide  us as what steps need to be followed so that files gets available .

With Rgds

B Mittal
Avatar of Patrick Bogers
Patrick Bogers
Flag of Netherlands image

Hi

Had to read this twice before getting to understand what is happening....
From my point of view the old install Windows had a mechanism activated called EFS (NTFS encryption) and the user had encrypted the folder you moved.

You could move the folder and see its contents because then you were holding the certificate in your certificate store.
Since you reinstalled the OS you have deleted the certificate store, so unless you have the private key backedupped somewhere OR youhave no valid backup of the previous install you have to consider that directory and its files as lost in space.

Hope you have the private key stored somewhere or have a valid backup....
ASKER CERTIFIED SOLUTION
Avatar of Member_2_406981
Member_2_406981

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial