Why my computer PC earphone cannot work unless restart the PC ?

Hi Expert
My earphone used to work well in the PC(win8). But recently it could not work(I cannot hear any ) unless the PC restart. Any one can give me some suggestion ? Thank you
eemoonAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

cwstad2Commented:
Check the sound driver and update where possible
0
eemoonAuthor Commented:
Thanks for your fast reply. How to check the driver ?
0
cwstad2Commented:
Hi go to settings, control panel and select device manager. you can right click and unistall. download the lastest driver for your deivce and all being well that should fix your issue
Capture.PNG
0
Cloud Class® Course: SQL Server Core 2016

This course will introduce you to SQL Server Core 2016, as well as teach you about SSMS, data tools, installation, server configuration, using Management Studio, and writing and executing queries.

eemoonAuthor Commented:
Since I do not know what the exact driver I should get, can I just repair it ? Thank you
0
cwstad2Commented:
you can try that, but it probaly wont fix your issue. doest it now show what sound card is insatalled in the device manager
0
Michael-BestCommented:
Check in your sound settings that the ear jack is not "0" volume or muted.

Video guide:
https://www.youtube.com/watch?v=7uOAsnCIsTA
0
eemoonAuthor Commented:
One thing that i forgot to tell, which is the speaker is working well after I unplug the earphone
0
Michael-BestCommented:
Try another earphone... the present one may have a bad cable or it's jack may have poor contacts, also the jack port in the PC may be failing from wear and tear.
0
eemoonAuthor Commented:
I tried another earphone, and it is the same. it looks like it is pc problem
0
shahzoorCommented:
install SRS Premium Sound utility
it will show exactly why its not activated
sometimes it goes to mute and windows does not notify
through SRS you can see and un mute without restarting
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.