Hi, My client uses Thunderbird 31.6.0 on Windows 7. Recently he realized he is not getting emails that he knows have been sent.
They are not in his junk folder.
His POP server is prodigy.net.mx, we went onto web-mail and looked through his spam folder, but they aren't there. This happened a few weeks ago, and emails started appearing again spontaneously, but the emails that went missing remained missing. He can only access email on his laptop via thunderbird or on a web interface, he doesn't use a cellphone or any other device but his laptop.
Is there any way we can attempt to track these down? Thanks.