<div>
Have you tried uninstalling and reinstalling the Citrix receiver? <br />
<br />
Try to do this with a user with rights.
</div>


Have you tried uninstalling and reinstalling the Citrix receiver?

Try to do this with a user with rights.

<div>
Assuming you have a Citrix client installed, simply add the WebInterface site to the Local Intranet Zone in IE Properties.<br />
<br />
Check the following article for other solutions if that doesn't work.<br />
<a href="http://support.citrix.com/article/CTX804493" rel="ugc">http://support.citrix.com/article/CTX804493</a>
</div>


Assuming you have a Citrix client installed, simply add the WebInterface site to the Local Intranet Zone in IE Properties.

Check the following article for other solutions if that doesn't work.
http://support.citrix.com/article/CTX804493 [http://support.citrix.com/article/CTX804493]

<div>
I did install a utility tool <a href="http://support.citrix.com/article/CTX137494" rel="ugc">http://support.citrix.com/article/CTX137494</a>&nbsp;- &nbsp;Cleanup Utility tools<br />
<br />
that did worked.<br />
<br />
Thank you all the trying to help &nbsp;me.<br />
<br />
kind regards,<br />
<br />
Eduardo.
</div>


I did install a utility tool http://support.citrix.com/article/CTX137494 [http://support.citrix.com/article/CTX137494] -  Cleanup Utility tools

that did worked.

Thank you all the trying to help  me.

kind regards,

Eduardo.

<div>
<div class="content wysiwyg-content">
Hi,<br />
<br />
When i log in to my Company using Citrix i use VPN Connection which I can make the Connection without any Problem.<br />
<br />
The issue Comes when i try to connect by open the &quot;Lancher&quot; . A dialogue open and when I click on OPEN nothing happen. It seems that this Internet Explorer dialogue box is blocking my Access to my Company Site.<br />
<br />
Please see Picture attached. <br />
<br />
I hope to hear from you soon.<br />
<br />
Please advice,<br />
<br />
Eduardo<br />
<a href="https://filedb.experts-exchange.com/incoming/2015/05_w22/915369/Capture-Citrix.PNG" target="_blank" class="file-inline" title="Capture-Citrix.PNG (111 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>Capture-Citrix.PNG</a>
</div>
</div>


Capture-Citrix.PNG

Hi,

When i log in to my Company using Citrix i use VPN Connection which I can make the Connection without any Problem.

The issue Comes when i try to connect by open the "Lancher" . A dialogue open and when I click on OPEN nothing happen. It seems that this Internet Explorer dialogue box is blocking my Access to my Company Site.

Please see Picture attached. 

I hope to hear from you soon.

Please advice,

Eduardo

Citrix Users Prompted to Download, Run, Open Launch.ica File - Nothing happen - See attached file for reference

Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.