Problem with Sony Blue-Ray Player, could it be the remote? What to do if it is?

Sony Blue Ray/ Disk DVD Player, Model BDP S1200
Was working perfectly. It is recognised on the TV Screen via HMD1 connection. However a screen comes up as follows: 'Do You Want to set your Internet Settings Now.'

It gives me the options 'Yes' and 'No'. 'No' is already selected. So I click on the option with my remote control. However each time I click on 'No' the same screen with the same options re-appear.

What I have tried: 1. I have tried it with another TV , but the same result. 2. I have tried it with a different HDMI cable, but the same result. I brought it into the shop in which I bought it (it is under guarantee). I forgot to bring the Remote. They produced a similar remote. IT WORKED WITH THAT REMOTE.

I retried with old remote at home, but with negative result. i changed the batteries in the remote, but negative result.

The final thing: This first occurred when i was playing a DVD after it freezed at a frame (got stuck). I removed the DVD, cleaned it and reinserted it. It was at this point that the problem arose - I never got beyond the message 'Do you want to set the Internet Settings'
Michael MurphyAsked:
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Dr. KlahnPrincipal Software EngineerCommented:
If the unit is under warranty, the remote should be as well.  Contact the seller and ask them how they handle these issues.  You may have to go through Sony customer support if the dealer does not replace individual components.

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Michael MurphyAuthor Commented:
Went to seller and they sorted the issue. Replaced the item
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