System state backup with BE 15 failed, why?

This is using Symantec Backup Exec 15 on MS Windows 2008 R2 server w/sp1. I setup scheduled job to backup data, all can pass without problem. However, my user has a request to backup the system state. Now, I tried to run the backup, all the backups failed with the following errors:

Backup
V-79-57344-34108 - An unexpected error occurred when cleaning up snapshot volumes. Confirmed that all snapped volumes are correctly resynchronized with original volumes

Backup- \\servera\system?state
The item \\servera\system?state\system files\system files in use - skipped
the snapshot warning. file c:\windows\system32\tasks\* /s is not present on the snapshot
the snapshot warning. file c:\windows\tasks\* /s is not present on the snapshot
warning: "\\servera\system?state\task scheduler\tasksstore" is a corrupt file. This file cannot be verify.
vss snapshot warning. file c:\windows\vss\writer\*.xml is not present on the snapshot
vss snapshot warning. file c:\windows\system32\wbem\repositary\*.* /s is not present on the snapshot

As for this scheduled backup job, I put VSS Snaphot - using Microsoft VSS.

Appreciate your help
LVL 1
MichaelBalackAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

MichaelBalackAuthor Commented:
I just tried to run the backup, and it fails again. I saw the error code - e000fedf. When I double-click to see the job details, it shows getting job history..., but at the see nothing.
0
A KarelinCommented:
Check settings for shadow copies on your disks.
0
MichaelBalackAuthor Commented:
All shadow copies disabled.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

A KarelinCommented:
Do you have enough free space?
0
MichaelBalackAuthor Commented:
Both c and d drives got plenty of  free spaces.
0
A KarelinCommented:
All shadow copies disabled.
Is "Max size" "No limit"?
0
MichaelBalackAuthor Commented:
All 2 \\?\Volume{, and C:\ and D:\ are DISABLED in "Next run time".

Highlight C:\, and select "settings" shows Maximum size: use limit 320 mb. Used 320 mb and maximum 320 mb.
It shows 3 shares.
1
A KarelinCommented:
Try to remove the limit to see whether it resolves the problem.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
MichaelBalackAuthor Commented:
Also found that the volume shadow copy service is started all the time.
0
A KarelinCommented:
I check mine. It has Manual Startup Type.
0
MichaelBalackAuthor Commented:
Hi Karelin,

Yes, the service is in Manual startup, but, it is "started" all the time.

I've increase the c: drive from 320 mb to 28649 mb.
0
rindiCommented:
Run a chkdsk /f on all your disk's partitions to repair the file-systems. This needs a reboot and the chkdsk will be run while booting, if the disk-space is large this can take very long, so make sure you do this "off-hours", when no one is using the server.

When done, try the backup again.
0
MichaelBalackAuthor Commented:
After remove the max on 320 MB, the NTBackup on system state took about 4 hours and completed successfully. After that, system state backup using SBE 15 also completed successfully. Thanks for A Karelin of pointing out the max capped on 320 mb for C: Drive.

Appreciate a lot.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.