windows 8.1 still asks for password on wakeup

Helping a friend with a Toshiba laptop, Windows 8.1 64-bit

Currently configured with a Local Account.  Under Control Panel/Power Options/Require a password on wakeup/Change settings that are currently unavailable:

Don't require a password is selected.

Yet, every time the laptop wakes up from sleep, it asks for a password.

Help!
RobertAsked:
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JohnBusiness Consultant (Owner)Commented:
I find my machine more secure with password required.

On the Control Panel screen, where you changed the Password Option, when you allowed changes to be made:  Are the shutdown settings all checked?  Or are some of these unchecked.
RobertAuthor Commented:
No, Hibernate is unchecked (just like on my PC here - if I would choose to not require a password on wakeup, I would then not be prompted).

I understand - but his laptop never leaves his home.  There is a trade-off between security and convenience, and I think he's OK as is.  He is a casual user, email & browsing mainly.  Now, my PC and laptop both require passwords on wake-up.  There is more at stake, on my machines.
JohnBusiness Consultant (Owner)Commented:
You might try the following on the user's machine. This is a suggestion and I do not know if it will work.

Turn UAC OFF (Temporarily ONLY). This forces a restart. Set the user password property again. Now go back and turn UAC ON (never leave it off). This forces another restart.

Any change?
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McKnifeCommented:
One thing is password after waking, the other is the password protected screen saver - these mechanisms might both happen at the same time. Turn off the screen saver password requirement as well.
RobertAuthor Commented:
McKnife, the SS password is not set - nor is any screen saver.  

John - have not heard if that worked yet.
McKnifeCommented:
Try a different user account. Many weird phenomenons are due to user profile corruption.
RobertAuthor Commented:
Changing the UAC settings to OFF did not change the wake/password behavior.

My friend opted for deleting the user password altogether.
JohnBusiness Consultant (Owner)Commented:
That is one way. The other way is not to let the machine go to sleep, just go to a black screen saver. That should work as well.

I let my ThinkPad X230 Windows 8.1 Pro 64-bit machine go to a black screen and it does not prompt for password. I have a password and if I lock or suspend the machine it will need a password.  This is a good way to solve your issue.
McKnifeCommented:
If the issue is a problem with sleeping, then "a good way" to "solve" it is not to let it sleep? This is merely a workaround.
You should check whether maybe some manufacturer power saving software is active. Those softwares might have password triggers as well.
RobertAuthor Commented:
I suppose this question will probably  die here, as he's happy now without a password.

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RobertAuthor Commented:
Not a direct solution but a work-around.
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