windows 8.1 still asks for password on wakeup

Helping a friend with a Toshiba laptop, Windows 8.1 64-bit

Currently configured with a Local Account.  Under Control Panel/Power Options/Require a password on wakeup/Change settings that are currently unavailable:

Don't require a password is selected.

Yet, every time the laptop wakes up from sleep, it asks for a password.

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
I find my machine more secure with password required.

On the Control Panel screen, where you changed the Password Option, when you allowed changes to be made:  Are the shutdown settings all checked?  Or are some of these unchecked.
RobertAuthor Commented:
No, Hibernate is unchecked (just like on my PC here - if I would choose to not require a password on wakeup, I would then not be prompted).

I understand - but his laptop never leaves his home.  There is a trade-off between security and convenience, and I think he's OK as is.  He is a casual user, email & browsing mainly.  Now, my PC and laptop both require passwords on wake-up.  There is more at stake, on my machines.
JohnBusiness Consultant (Owner)Commented:
You might try the following on the user's machine. This is a suggestion and I do not know if it will work.

Turn UAC OFF (Temporarily ONLY). This forces a restart. Set the user password property again. Now go back and turn UAC ON (never leave it off). This forces another restart.

Any change?
Active Protection takes the fight to cryptojacking

While there were several headline-grabbing ransomware attacks during in 2017, another big threat started appearing at the same time that didn’t get the same coverage – illicit cryptomining.

One thing is password after waking, the other is the password protected screen saver - these mechanisms might both happen at the same time. Turn off the screen saver password requirement as well.
RobertAuthor Commented:
McKnife, the SS password is not set - nor is any screen saver.  

John - have not heard if that worked yet.
Try a different user account. Many weird phenomenons are due to user profile corruption.
RobertAuthor Commented:
Changing the UAC settings to OFF did not change the wake/password behavior.

My friend opted for deleting the user password altogether.
JohnBusiness Consultant (Owner)Commented:
That is one way. The other way is not to let the machine go to sleep, just go to a black screen saver. That should work as well.

I let my ThinkPad X230 Windows 8.1 Pro 64-bit machine go to a black screen and it does not prompt for password. I have a password and if I lock or suspend the machine it will need a password.  This is a good way to solve your issue.
If the issue is a problem with sleeping, then "a good way" to "solve" it is not to let it sleep? This is merely a workaround.
You should check whether maybe some manufacturer power saving software is active. Those softwares might have password triggers as well.
RobertAuthor Commented:
I suppose this question will probably  die here, as he's happy now without a password.

Please accept my thanks for your contributions!

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
RobertAuthor Commented:
Not a direct solution but a work-around.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 8

From novice to tech pro — start learning today.