Server drafts location not being saved Excel 2013

Hi, about a week ago, users reported an error in excel, it seems to be an issue with the Server drafts location not being saved Excel 2013. I have read forums on changing it, etc.
if I put a location in and then save it. open excel again and this location is blank.
the strange thing is, it works on one user. We are running a 2012 AD. nothing has been updated with the system in weeks. just a bit stuck on why I can't save the drafts location and now don't know what to look at.

notes
I have looked at the permissions of the folder I ask it to go into
my user has full admin rights

thanks for the help
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total123Asked:
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Lionel MMSmall Business IT ConsultantCommented:
What are you putting into the server drafts location a unc path or a mapped drive? And you say it was working before until about a week ago--did it coincide with the latest windows and office updates last Tuesday? What is the exact error they are getting?
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total123Author Commented:
hi, we've tried a system restore, it was approx. over a month ago now.

I'm using a local address, e.g. c:\users\me\documents, etc
I've even tried c:\test
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Lionel MMSmall Business IT ConsultantCommented:
So did the problem start a week ago or a month ago? Why did you do a system restore a month ago--for what reason back then? If you are using a local address then why do you have the "server" drafts location even selected--you don't need that if you are suing a local drive.
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total123Author Commented:
the date of this ticket is 27/05, hence a month ago now, at the time of typing it, it was a week.

in regards to the Server drafts location , maybe I should have named it save checked-out files to.
when I set it to office document cache and give it the local path, it doesn't hold it. I click ok, leave excel, open excel and its gone.
I have no requirements to force it on the server or local, local made sense, less permission issues.
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Lionel MMSmall Business IT ConsultantCommented:
so are you using sharepoint?
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total123Author Commented:
Nope, straight forward excel 2013 running in win 7 pro pc's , running over 2012 domain.
E installed office 2013 over 2 months ago, all working fine, then this issue appeared, when we try to do certain things we get an error that the server drafts location doesn't exist
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Lionel MMSmall Business IT ConsultantCommented:
Please send me a screenshot of your settings? Thanks. Note that this says the location won't be saved until I actually edit an offline document. So I assume you have offline synching enabled? So if you do, have you checked "Synch" center in control panel?
ee-Server-Darft-Location.jpg
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total123Author Commented:
sync is enabled, should I disable it ?

Can't send a pic at the mo, as I'm out of office, will do shortly.
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Lionel MMSmall Business IT ConsultantCommented:
no just look to see if there are any issues there. i assume you are using synch because you want your users to use offline files when not connected to the server/domain so if that is what you want no need to disable it, just check it.
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total123Author Commented:
here's the screen shot, if I select server draft location.
offline sync is setup, but was last update in December 2014, there are no reported conflicts and we have never needed offline sync.

if I change the setting in excel to office document cache and pick a local c drive folder, that setting disappears.
 Capture.PNG
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Lionel MMSmall Business IT ConsultantCommented:
can you please right click on excel.exe and chose "run as administrator" and then see if it will save the change to using the local a local drive location
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total123Author Commented:
I've done that and failed, doesn't save the location
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total123Author Commented:
any other ideas
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Lionel MMSmall Business IT ConsultantCommented:
The only other two I have is to 1) do an office repair and 2) remove office, reboot, reinstall
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total123Author Commented:
hi, I ended up finding the issue in the registry. it was looking at an old server we removed a while ago, why it has just reared its head now I don't know.

http://blogs.rand.com/support/2013/06/error-1325-is-not-a-valid-short-file-name.html
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Martin LissOlder than dirtCommented:
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