Windows 8.1 Professional Problems

I was attempting to install Checksoft check writing software. I put the disk in the drive and started it.  Checksoft would not install and I got a message that said it would not install "microsoft .Net Framework 3.5 SP1  Windows feature.

Now I have three other critical problems. I am not sure they are related.   The new problems are as follows:

Audio Service Not Running - Hardware changes might not have been detected. I am not able to fix this problem using the with the control panel.

Not Connected - No Connections are available.  In the control panel I get a message that says "Windows did not detect any networking hardware.

Important Message - Turn on Windows Security Service .    When I try to turn it on it says "The windows Security Center Service can't be turned on on.

The system was working fine. I had no problems. Then suddenly after the attempt to install Checksoft the problems appeared.  I don't know if they are related but It looks suspicious.  I wonder what would have caused the three problems to happen so suddenly.  Any suggestions would be greatly appreciated.  I surely don't want to install Windows 8.1 and a bunch of software packages.
carbaiAsked:
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flubbsterCommented:
My first suggestion would be to do a system restore to a date from before you tried to install the software. If you need help on accessing System Restore, let us know.
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carbaiAuthor Commented:
flubbster thank you for the suggestion.  I tried to do just that and I was unable to do a system restore.  The following messages were shown when I attempted to do it.

Volume Shadwow Copy Service used by System Restore  is not working. For more information view event log (0x81000202)

Event Log Service unavailable Verify service is running.



It is looking more and more like a new install of Windows 8.1. I would like to avoid this.

Any other suggestions would be greatly appreciated.
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noxchoGlobal Support CoordinatorCommented:
Volume Shadwow Copy Service used by System Restore  is not working. For more information view event log (0x81000202)
Go to Windows Services and start that service.
Right click on My Computer - Manage - Services. Navigate to Volume Shadow Copy service and try to start it.
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rindiCommented:
Is the checksoft stuff legitimate software? Where did you get it from? If it is legitimate, are you sure you got the proper version for your OS?

Scan your PC for malware using malwarebytes, and allow it to remove any malware it finds:

http://malwarebytes.org
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Davis McCarnOwnerCommented:
You may be in deep kimchi as all of your symptoms indicate a Trojan.
The best way to do a system restore in 8 is to use the troubleshooting options.  To do that, hover the mouse in the top, right-hand corner, click on settings, the power icon, and hold down any shift key while you click Restart.  Choose Troubleshooting then Advanced, and then System Restore.
The beauty of this is that you will be running a "mini" version of Windows so the bad guys can't reinfect you during the reboot.  Choose a restore point that says Windows Update or Critical Update.
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carbaiAuthor Commented:
You are the grand prize winner. Worked just as you said it would. Restored to May 19th.
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Davis McCarnOwnerCommented:
In Vista, 7, 8, and soon 10, that process or its equivalent, will evict about 90% of the bad guys; but, make sure you update and run a full virus scan, OK?
I'm glad it worked for you!
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carbaiAuthor Commented:
I ran a full Norton Scan. Thanks for your help.
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