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Blackberry Enterprise Server 5 not displaying web or admin console

Again! We have had this problem before. From memory possibly Java or .net related, however in the end we restored from backup and installed and reinstalled bes to get it working.
I have done the same but still not loading the web pages.
Services running fine

Ideas?

thanks

SOLUTION

Simon Butler (Sembee)

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CHI-LTD

ASKER

think i did that. will try it.

CHI-LTD

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to add its bes express.

CHI-LTD

ASKER

which java version?
bes installs javav6 up31 and java Se 6

Simon Butler (Sembee)

BES installs the required version of JAVA. Therefore don't install any other updates or install it separately - let the BES installation do it for you.

Simon.

CHI-LTD

ASKER

sure thing.
the following has been done:

•      Removed java 6.31 - done
•      Java se 6.31 - done
•      Silverlight - done
•      Bes v5 38 – done
•      .net 4.5 – done
•      Blackberry device comms - done
•      Deleted RIM folder - done
•      Deleted folders/files relating to java – done
•      Restarted server
•      Re-installed BES - done
•      Uninstalled ms kb as per: http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB37047&sliceId=2&cmd=displayKC&docType=kc&noCount=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl
•      Disabled ms error reporting – start – run – oobe

same issue...

going to try 5.0.4 mr4 mr9a bundle 0198

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CHI-LTD

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CHI-LTD

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windows patch!