Chad Franks
asked on
Exchange 2010 Active Synch error 401 1 1326
I setup the following environment.
1 Windows 2012 server (domain controller, Exchange 2010 server etc...)
Everything is working fine with the email. I can send/receive etc, but I cannot access it via my smartphone. I tried using every combination I could for the login credentials, but I keep getting "authentication failed"..
When I look at the logs I see this:
2015-05-28 00:18:41 W3SVC1 JServer 192.xx.xx.xx OPTIONS /Microsoft-Server-ActiveSy
As you can see i am getting a 401 1 1326 error. Which usually means wrong username/password.
I am using domain\username combo all different ways I can think of. The active sync feature is enabled for all mailboxes..
Please help!
1 Windows 2012 server (domain controller, Exchange 2010 server etc...)
Everything is working fine with the email. I can send/receive etc, but I cannot access it via my smartphone. I tried using every combination I could for the login credentials, but I keep getting "authentication failed"..
When I look at the logs I see this:
2015-05-28 00:18:41 W3SVC1 JServer 192.xx.xx.xx OPTIONS /Microsoft-Server-ActiveSy
As you can see i am getting a 401 1 1326 error. Which usually means wrong username/password.
I am using domain\username combo all different ways I can think of. The active sync feature is enabled for all mailboxes..
Please help!
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ASKER
I went to Www.Testexchangeconnectivity.com and this is the info I got back:
Additional Details
The following authentication methods are enabled, but they aren't allowed authentication methods for this service. Methods: Negotiate, NTLM
HTTP Response Headers:
Content-Type: text/html
Server: Microsoft-IIS/8.5
WWW-Authenticate: Basic realm="mail.jajax.com",Neg
X-Powered-By: ASP.NET
Date: Thu, 28 May 2015 23:26:55 GMT
Content-Length: 1293
Elapsed Time: 350 ms.
An ActiveSync session is being attempted with the server.
Errors were encountered while testing the Exchange ActiveSync session.
Additional Details
Elapsed Time: 3005 ms.
Test Steps
Attempting to send the OPTIONS command to the server.
Testing of the OPTIONS command failed. For more information, see Additional Details.
Additional Details
An HTTP 500 response was returned from IIS7.
HTTP Response Headers:
Persistent-Auth: true
Content-Length: 1208
Content-Type: text/html
Date: Thu, 28 May 2015 23:26:59 GMT
Server: Microsoft-IIS/8.5
X-Powered-By: ASP.NET
Elapsed Time: 3005 ms.
Additional Details
The following authentication methods are enabled, but they aren't allowed authentication methods for this service. Methods: Negotiate, NTLM
HTTP Response Headers:
Content-Type: text/html
Server: Microsoft-IIS/8.5
WWW-Authenticate: Basic realm="mail.jajax.com",Neg
X-Powered-By: ASP.NET
Date: Thu, 28 May 2015 23:26:55 GMT
Content-Length: 1293
Elapsed Time: 350 ms.
An ActiveSync session is being attempted with the server.
Errors were encountered while testing the Exchange ActiveSync session.
Additional Details
Elapsed Time: 3005 ms.
Test Steps
Attempting to send the OPTIONS command to the server.
Testing of the OPTIONS command failed. For more information, see Additional Details.
Additional Details
An HTTP 500 response was returned from IIS7.
HTTP Response Headers:
Persistent-Auth: true
Content-Length: 1208
Content-Type: text/html
Date: Thu, 28 May 2015 23:26:59 GMT
Server: Microsoft-IIS/8.5
X-Powered-By: ASP.NET
Elapsed Time: 3005 ms.
ASKER
ok I changed the the app pool in IIS to use .net4.0 integrated and the testconnectivity completes successfully. however I still can't sync with my phone. I am now getting 401 1 1326 errors in the IIS logs..
Submit
Connectivity Test Successful with Warnings
Test Details
The Microsoft Connectivity Analyzer is testing Exchange ActiveSync.
Exchange ActiveSync was tested successfully.
Additional Details
Elapsed Time: 8609 ms.
Test Steps
Attempting to resolve the host name mail.jajax.com in DNS.
The host name resolved successfully.
Additional Details
Testing TCP port 443 on host mail.jajax.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Additional Details
Test Steps
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Testing HTTP Authentication Methods for URL https://mail.jajax.com/Microsoft-Server-ActiveSync/.
The test passed with some warnings encountered. Please expand the additional details.
Tell me more about this issue and how to resolve it
Additional Details
An ActiveSync session is being attempted with the server.
Testing of an Exchange ActiveSync session completed successfully.
Additional Details
Test Steps
© 2013 Microsoft | Version 3.7 | Feedback | Privacy | Terms of Use
Submit
Connectivity Test Successful with Warnings
Test Details
The Microsoft Connectivity Analyzer is testing Exchange ActiveSync.
Exchange ActiveSync was tested successfully.
Additional Details
Elapsed Time: 8609 ms.
Test Steps
Attempting to resolve the host name mail.jajax.com in DNS.
The host name resolved successfully.
Additional Details
Testing TCP port 443 on host mail.jajax.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Additional Details
Test Steps
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Testing HTTP Authentication Methods for URL https://mail.jajax.com/Microsoft-Server-ActiveSync/.
The test passed with some warnings encountered. Please expand the additional details.
Tell me more about this issue and how to resolve it
Additional Details
An ActiveSync session is being attempted with the server.
Testing of an Exchange ActiveSync session completed successfully.
Additional Details
Test Steps
© 2013 Microsoft | Version 3.7 | Feedback | Privacy | Terms of Use
do not know your phone model age but is this section relevant to you
(you will need to run the test again then expand the result)
from memory it refers to an authentication problem for some phones?
Additional Details
Testing HTTP Authentication Methods for URL https://mail.jajax.com/Microsoft-Server-ActiveSync/.
The test passed with some warnings encountered. Please expand the additional details.
Tell me more about this issue and how to resolve it
(you will need to run the test again then expand the result)
from memory it refers to an authentication problem for some phones?
Additional Details
Testing HTTP Authentication Methods for URL https://mail.jajax.com/Microsoft-Server-ActiveSync/.
The test passed with some warnings encountered. Please expand the additional details.
Tell me more about this issue and how to resolve it
can you test it with an iPhone 4/5/6
ASKER
I figured it out myself
Www.Testexchangeconnectivity.com
To see a full log of what is happening
Which server it is connecting to and exactly where it is failing ?
Also have you tried
Username@domain.com