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Blakie32

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Citrix printing

Attorney's home printer does not show up in Citrix when she tries to print.  She has stated the printer is set as the "default" BEFORE logging into Citrix.  Once she logs in, goes in to Word or some other application and try to print to the printer, it prompts to install a driver.  The person's printer is a Samsung.
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Brian CTXSupport
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What version of Citrix are you using?  What version of the Citrix client do they have installed, and what are your policy settings regarding use of the Universal Printer?
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☠ MASQ ☠

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This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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Blakie32

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Yes please close.  I could not get additional information from the attorney.  Thanks for your assistance.