Problem Installing Exchange Management Tools in WIndows 7 PC

I have this huge challenge of installing the Exchange 2010 Management Tools so my helpdesk colleagues can use it for Exchange administration. I have gone through the install instructions and it has always failed with an error in the Readiness check with Error:
"The local domain needs to be updated. You must be a member of the 'Domain Admins' group and 'Organization Management' role group, or 'Enterprise Admins' group to continue.
Click here for help..."
I have searched the web for answers but none so far.Has anyone experienced this and give a suggestion on what to do ?.
Any assistance will be appreciated.

jenkibabaSystem AdministratorAsked:
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Simon Butler (Sembee)ConsultantCommented:
Sounds like the domain isn't at the same level of the tools that you are trying to install.
If you are installing Exchange 2010 Sp3 tools then your Exchange org needs to be at SP3 as well.

jenkibabaSystem AdministratorAuthor Commented:
Hi Simon,

Thank you for the reply. I get the same response even with Exchange 2010 Sp3.

Simon Butler (Sembee)ConsultantCommented:
That wasn't what I said - do you have Exchange 2010 SP3 on your live servers?
The error suggests that the domain is not prepared for Exchange 2010 in some way.

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jenkibabaSystem AdministratorAuthor Commented:
Simon- My aplogies if I did not get your earlier question, my Exchange 2010 Servers are SP3.
Simon Butler (Sembee)ConsultantCommented:
I would re-run prep from the Exchange 2010 SP3 download with an account that has the required permissions. There is a chance the prep wasn't successful. Wait at least 30 minutes before trying to do anything else.

jenkibabaSystem AdministratorAuthor Commented:
mmmmm it could be a had sell to my AD guys . My environment is global with multi admins and multi domains . I went through a lengthy channge controll presentation to get the initial prep done.
Just a curious question from your experience would there be ant gotcha's from running the prep.
The Exchange servers are installed in the Forest.


Simon Butler (Sembee)ConsultantCommented:
I have never seen a single issue running prep in an AD environment.
If it has been run before then it should be fine to run again.
Re-running prep is a standard troubleshooting method for issues like this. Remember it has to be run in each domain, so if you are using some kind of system where Exchange is in a different domain within the Forest to the end users, then it needs to be run in both domains.

jenkibabaSystem AdministratorAuthor Commented:
I have a CCR submitted and would be running the prep if I get approval this weekend.


jenkibabaSystem AdministratorAuthor Commented:
Hello Simon,

I just wanted to update and put closure to this help request.
My change control to run the dom/prep in the child domain was rejected so I approached it by installing an admin workstation in the Forest domain where exchange is installed and dom/prep already run.The install went smooth which confirmed your original suggestion.Thank you for always being there for us admins in trouble.


Simon Butler (Sembee)ConsultantCommented:
Don't forget to close the question.

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