Print jobs run extremely slowly on Windows 7 Workstation.
There is one workstation in our office that when printing to any network printer the print jobs are running extremely slowly. It will take 30 minutes to send 25Mb of data to the printer (see attached screenshot 512 KB/11.9MB). Jobs will eventually go through but the latency causes the printer to be unusable for other users for 30+ minutes. Example printer is an HP Colorlaserjet 4525 on a Windows Server 2008 R2 Standard Print Server, but this issue is applying to all network printers.
Workstation is set with a static IP address. All network devices are on one network segment.
Troubleshooting already performed.
1. Printed directly to printer via IP Address instead of print server.
2. Verified that user is not experiencing network slowdowns transferring files or accessing other network resources.
3. Re-added printer with different drivers.
4. Plugged user’s workstation into a separate switch port.
5. Disabled bi-directional support in advanced print options.
6. Logged into the same workstation as a different user (Same issue).
7. Had user print successfully with his profile from another workstation.
8. Verified that user can print via USB without encountering this error.
9. Checked event logs for any errors related to printing or print spooler.
10. Restarted the print spooler and removed all print spooler files from C:\windows\system32\spool\
11. Restarted Print Spooler on the print server.
I am at a complete loss at what to do next.
Workstation is set with a static IP address. All network devices are on one network segment.
Troubleshooting already performed.
1. Printed directly to printer via IP Address instead of print server.
2. Verified that user is not experiencing network slowdowns transferring files or accessing other network resources.
3. Re-added printer with different drivers.
4. Plugged user’s workstation into a separate switch port.
5. Disabled bi-directional support in advanced print options.
6. Logged into the same workstation as a different user (Same issue).
7. Had user print successfully with his profile from another workstation.
8. Verified that user can print via USB without encountering this error.
9. Checked event logs for any errors related to printing or print spooler.
10. Restarted the print spooler and removed all print spooler files from C:\windows\system32\spool\
11. Restarted Print Spooler on the print server.
I am at a complete loss at what to do next.
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Raymond Peng
Does a new user on same machine experience this as well? I would try creating a new profile to test on machine.