ASA 5510 can't save the Go Daddy cert


I have an ASA 5510 installed with Go Daddy wildcard certs which are about to expire very soon. So we rekey the certs. But on this SSLVPN gateway I can't install it, showing the error %Error in saving certificate : Status=Failed

IOS: 8.04
ASDM 6.1

Any reason analysis and solutions are welcome.

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btanExec ConsultantCommented:
import using .pfx may give a better chance as most experienced .pem (.crt) issue. The PEM certificates usually have extentions such as .pem, .crt, .cer, and .key. Can import the gd_intermediate.crt from

In ASDM, Configuration, Device Management, Certificate Management, CA Certificates; click Add, don't change any defaults, install from file, locate the gd_intermediate.crt file. This contain intermediate CA links your certificate back to a trusted root CA.
 Continuing... Loading gd_bundle.crt not necessarily works so I tend to skip that for time being. Thereafter, upon intermediate cert is loaded successfully, we can go to Identity Certificates (right below CA Certificates) and Add - to import from file (your converted .pfx file) with password entered for the latter.

Can try this convertor from pem to pfx
KevinLi70Author Commented:
Thank you btan for the answer.

I figured out the reason is due to the new SHA256 cert was not supported on ASA8.0. By updating to ASA8.2(5), the certs were able to installed successfully. Just no time to upgrade to the latest ver 9.x.


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