Exchange 2013 transport rule

Hi Experts,

I have a customer that basically has 2 shared mailboxes. Customer is looking to forwarding all emails sent to Shared mailbox 1 to shared mailbox 2. That part is done through EAC, and shared mail flow properties

The request also asks to create an auto response message, whenever an email is sent to Shared Mailbox 1, with the following text

Please forward all request to Shared Mailbox 2

I went to EAC, mail flow, rules, and create a new rule, The problem that I am facing is , I cannot see an option to add an auto response every time a message is sent to Shared Mailbox1 with the auto respond message above

What is missing here? Should I look for another option?

I prefer to setup a server rule, rather than an outlook rule, but if there is a limitation let me know
Jerry SeinfieldAsked:
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AmitIT ArchitectCommented:
You need to create this from outlook end. You can create server side rule from Outlook. Follow this:
https://it.vanderbilt.edu/services/messaging/email/sem/autorespond.php

Make sure Auto reply option is enabled at org level also.
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LazarusCommented:
From Sediqd2012-05-07 at 00:58:58 on Question: Transport Rule Auto Reply Exchange 2010

This should also work the same on Exchange 2013

Try this :
 Action Taken:
 1.
 In Exchange Management Console, Go to Organization Configuration---Hub Transport. On the Right pane select “Transport Rules”
2.
 Create a New Transport Rule, Lets name it as auto reply Rule, Under Conditions for Step1 select “sent to people”
3.
 Click people, add the user that you want to apply the rule for it, and click on Next
 4.
 Under the Actions Step1 select “Send bounce message to sender with enhanced status code”
5.
 Under Step2 select the underlined “delivery not authorized, message refused”, a new window for bounce message opens
 6.
 Under the Bounce Message type in the message which you want to send to end-user, click on OK and then Next
 7.
 Ignore the exceptions and click on Next
 8.
 Click on New.


 And also Here is the list of rules that you can manage in exchange 2010:

http://webcache.googleusercontent.com/search?q=cache:http://technet.microsoft.com/en-us/library/dd638183.aspx
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LazarusCommented:
Apologies for the incorrect answer to your question. It obviously would not do for what you wanted.
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Doug TraylorCommented:
In Exchange 2010 and Office 365 accounts I manage, I use the "Manage another user" option from the web ECP.

Logon ECP -> Click your name at the upper-right corner -> Another user -> select the user -> organize email -> automatic replies

There you can set up an automatic out of office reply for all incoming email (or at least the first one that comes in from any unique address).  This works for user accounts and shared accounts, similar to using Outlook to do it, but saves you the trouble of using Outlook.

Hope this helps,

Doug
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