Browsers having lot of popus and add

Hi ,
 I have a network of 60 pcs, running windows 7 64 bit and 32 bit , in few pc's the browsers , IE and Google chrome are displaying lot of adds and popup which makes difficult to work . Although I have MacAfee Endpoint Security installed in all pc's and scanning on regular interval
please advice how should I remove them  .
sanjeevkmrsAsked:
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Peter HuishDirectorCommented:
These are probably malware addons that have infected the pc's.  Not strictly a virus but very annoying.  There are tools to guard against these in future and a free version is available from https://www.malwarebytes.org/ 

First go to Control Panel - add/remove programs and look for programs that you don't recognize and remove them

Then change the browser settings to remove any add ones that you dont want
Here is the best link to follow with Chrome
https://support.google.com/chrome/answer/2765944

In IE go to Tools - Manage Add Ons and you may see a number of shopping add ons - highlight the ones that you dont want and choose disable. These may also include search engines that you dont want and the order in preference of searches Also go to internet options and change the start page to the one that you want
JohnBusiness Consultant (Owner)Commented:
On one of the problem computers:

1. Scan with your own anti virus software (McAfee here) and then scan with Malwarebytes.
2. Download, install and run Process Explorer from Microsoft. Look under Explorer and see if there are any strange alphanumeric processes running. If so, kill these and do not restart. Exit and now run Malwarebytes again to delete these process.
3. Run TDSKiller from Kasperky to get rid of root kit viruses.

After all the above, shut down, start up and test.
Thomas Zucker-ScharffSolution GuideCommented:
You might also look at SPYBHOREMOVER from securityxploded.com.  It removes Browser Helper Objects that may be causing this.  You can also try SPYDLLREMOVER from the same website.
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Nasir ShaikhSr System AdministratorCommented:
For the advertisements getting on webpages of Internet explorer and Google chrome you need to do certain settings in Internet explorer and Google Chrome.
1. For Internet explorer go to internet explorer properties click on Programs below click on manage addons and remove the tool bars & extension displaying on the right side.
2. For Google chrome go to settings then click on extensions then remove the tick mark on the extensions displaying on the right side.
Note : In google chrome do not delete extensions just remove tick mark it will resolve the problem deleting extensions will result in reappearing of extensions after restart of your chrome or computer.
Hope this will resolve your problem. It did resolve mine though.
rindiCommented:
For Firefox and chrome there are addons that can block ads, look for adblock plus, it is very good. Firefox also has settings where you can block popups, and I believe chrome has such settings too. Just check chrome's settings...

I have no idea about IE, but that is a browser I wouldn't use anyway. Ever.
web_trackerComputer Service TechnicianCommented:
adwcleaner does a good job of of removing adons and other crap that ends up in the browsers causing ad popups. Download it from a reputable site such as: http://www.bleepingcomputer.com/download/adwcleaner/ ANother tool I use is the junk removal tool (JRT for short.
download it from: http://www.bleepingcomputer.com/download/junkware-removal-tool/

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sanjeevkmrsAuthor Commented:
Hi tried fixing google chrome but still the pop ups not going
please advice
rindiCommented:
Have you added and configured the add-block plus extension? There is also another good extension, popup blocker...
JohnBusiness Consultant (Owner)Commented:
@sanjeevkmrs  - Did you try my suggestions earlier on?
web_trackerComputer Service TechnicianCommented:
Not sure what you tried, have you tried any of our suggestion? we need more information of what you did and what did not work.  Sorry we can not read your mind or guess what things you tried to resolve your problem. The more feedback you give us the more we can help you.
sanjeevkmrsAuthor Commented:
thanks
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