Raghunath Magadi
asked on
Shared Mailbox Sent items are not storing in the shared mailbox, however emails are storing in the personal mailbox
I have a situation, we have outlook 2013 and exchange 2007 environment.
The emails sent from shared mailbox and not storing in the shared mailbox sent items, however emails are storing in the personal mailbox.
I have got couple of articles which is published in the forum, however all the solutions are given for exchange 2010 and office 365.
Please help us do we have any shell command for exchange 2007 and outlook 2013 environment.
The emails sent from shared mailbox and not storing in the shared mailbox sent items, however emails are storing in the personal mailbox.
I have got couple of articles which is published in the forum, however all the solutions are given for exchange 2010 and office 365.
Please help us do we have any shell command for exchange 2007 and outlook 2013 environment.
ASKER
Shared mailbox has been configured with Additional mailbox. However email will be sent with shared mailbox account (From: giving shared mailbox emails address) and sent emails are stored in the personal mailbox. It is supposed to be stored shared folder sent items not personal mailbox.
ASKER CERTIFIED SOLUTION
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There is another way.. you can run the following powershell...
Set-MailboxSentItemsConfig
This will create a copy of the sent item in the users personal sent items and in the additional mailbox's sent items
Set-MailboxSentItemsConfig
This will create a copy of the sent item in the users personal sent items and in the additional mailbox's sent items
This is a great cmdlet and i was also aware of this however, the user is using Exchange 2007 where this cmdlet is not present so the only way to accomplish this is through the Outlook client as an additional account.
This cmdlet is used in Exchange 2010 SP3 and up. See link for details.
https://technet.microsoft.com/en-us/library/jj884078(v=exchg.141).aspx
Will.
This cmdlet is used in Exchange 2010 SP3 and up. See link for details.
https://technet.microsoft.com/en-us/library/jj884078(v=exchg.141).aspx
Will.
Sorry Will,
You are right... I read it backwards were between outlook and exchange versions
You are right... I read it backwards were between outlook and exchange versions
No worries, great cmdlet though!
Will.
Will.
adding an additional account for the shared mailbox creates other issues.
The simplest way is to add registry keys on the users pc for delegatesentitemsstyle and delegatewastebasketstyle. this can be done using group policy for large set of users.
Again make sure that you have cached mode for the outlook to avoid other issues with the shared mbxes.
The simplest way is to add registry keys on the users pc for delegatesentitemsstyle and delegatewastebasketstyle. this can be done using group policy for large set of users.
Again make sure that you have cached mode for the outlook to avoid other issues with the shared mbxes.
ASKER
it works, Thanks for the support.
For this to work you need to add this Shared Mailbox as an Additional Account within Outlook. Click File Add Account and goes through the steps to adding the mailbox.
This is a new feature of Outlook 2010 and up. You cannot do this in older versions of Outlook. This feature allows you to completely manage both your own mailbox along with other (up to 5 accounts per Outlook session).
Will.