Windows 7 Blue Screen of Death Minidump analysis request

Greetings wise wizards of EE:

I'm helping a friend who has a Gateway Windows 7 desktop, with a Pentium, dual-core processor and 6 GB of RAM.

His machine produced the "Bad Pool Header" Blue Screen of Death error message the other day, though it did start up normally after a forced shut down.

I did copy the one, and only one, Minidump file that was generated by this BSOD, which was located in the C:\Windows\Minidump folder. I now ask for one of you wise wizards to analyze it, as it is attached to this question.

Though I am grateful for any and all replies, I would respectfully ask for an analysis of this specific Blue Screen of Death Minidump file, so that I can tackle the cause directly, as opposed to just general security & maintenance advice.

My many thanks in advance,

Zovoth
053015-28236-01.dmp
zovothAsked:
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JohnBusiness Consultant (Owner)Commented:
Several things based on my own experience and also using Nirsoft Blue Screen view.

1. Make sure BIOS is up to date.
2. Make sure Video Driver and Chipset are both up to date.
3. Run TDSKiller from Kaspersky as this could also be a root kit virus (can produce the same Bad Pool Header message).
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nobusCommented:
it says :
BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller

i would start by running a ram diag, like memtest 86+
fin,d it on www.memtest.org
or on the UBCD :
Hardware diagnostic CD    UBCD

go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/                        ultimate boot cd
http://www.ultimatebootcd.com/download.html             download page

**  you can make a bootable cd - or bootable usb stick
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noxchoGlobal Support CoordinatorCommented:
If memory scans give no feedback on problem then try to swap the memory stick places.
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zovothAuthor Commented:
Greetings nobus & noxcho:

Many thanks for your rapid and helpful response... by analyzing the Minidump file you very rapidly isolated the dreaded blue screen of death to the memory, so that I can now tackle the issue directly. I will follow both of your suggestions, by first testing the memory, and then if the issue persists, swapping modules and ensuring that they are well-seated.

Many thanks and take care,

Zovoth
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