Windows 7 Blue Screen of Death Minidump analysis request
Greetings wise wizards of EE:
I'm helping a friend who has a Gateway Windows 7 desktop, with a Pentium, dual-core processor and 6 GB of RAM.
His machine produced the "Bad Pool Header" Blue Screen of Death error message the other day, though it did start up normally after a forced shut down.
I did copy the one, and only one, Minidump file that was generated by this BSOD, which was located in the C:\Windows\Minidump folder. I now ask for one of you wise wizards to analyze it, as it is attached to this question.
Though I am grateful for any and all replies, I would respectfully ask for an analysis of this specific Blue Screen of Death Minidump file, so that I can tackle the cause directly, as opposed to just general security & maintenance advice.
My many thanks in advance,
Zovoth
053015-28236-01.dmp
I'm helping a friend who has a Gateway Windows 7 desktop, with a Pentium, dual-core processor and 6 GB of RAM.
His machine produced the "Bad Pool Header" Blue Screen of Death error message the other day, though it did start up normally after a forced shut down.
I did copy the one, and only one, Minidump file that was generated by this BSOD, which was located in the C:\Windows\Minidump folder. I now ask for one of you wise wizards to analyze it, as it is attached to this question.
Though I am grateful for any and all replies, I would respectfully ask for an analysis of this specific Blue Screen of Death Minidump file, so that I can tackle the cause directly, as opposed to just general security & maintenance advice.
My many thanks in advance,
Zovoth
053015-28236-01.dmp
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ASKER
Greetings nobus & noxcho:
Many thanks for your rapid and helpful response... by analyzing the Minidump file you very rapidly isolated the dreaded blue screen of death to the memory, so that I can now tackle the issue directly. I will follow both of your suggestions, by first testing the memory, and then if the issue persists, swapping modules and ensuring that they are well-seated.
Many thanks and take care,
Zovoth
Many thanks for your rapid and helpful response... by analyzing the Minidump file you very rapidly isolated the dreaded blue screen of death to the memory, so that I can now tackle the issue directly. I will follow both of your suggestions, by first testing the memory, and then if the issue persists, swapping modules and ensuring that they are well-seated.
Many thanks and take care,
Zovoth
1. Make sure BIOS is up to date.
2. Make sure Video Driver and Chipset are both up to date.
3. Run TDSKiller from Kaspersky as this could also be a root kit virus (can produce the same Bad Pool Header message).