One of our clients (London based), is having an issue in their New York office with their shared drive. They use a VPN to connect to London and then map a folder on a file server to access shared files.
They find that transferring files to the local machines and navigating around the root of the shared drive works fine, albeit a little slow. However there is a real slowness issue while navigating deeper within that shared drive. This is happening on both Windows and Mac machines.
Is anyone aware of any reason for why navigation within a mapped shared drive would be so slow after going through a couple of folders?
I got a tracert run on a couple of machines over there to check the amount of hops, which only returned two, so this should not be causing any issue.
Does anyone have any ideas?