Outlook 2003 crashing

Outlook 2003 / 2000 is crashing on most PC's on the network whenever you click the attachment button.

windows gives you an error which is saying that the application has stopped working but gives no further details.

No PC's had the problem on Friday but most have the issue today. some PC's have been working fine for half the day and then are getting the problem.

it is a Microsoft exchange server setup.

if I log in using a temp profile then outlook works.
I have tried un-installing the latest updates and that doesn't work.
I have tried doing a system restore and that doesn't work.
tried res-installing office / outlook with no luck
LVL 2
peggiegregAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

jerseysamCommented:
See if starting Outlook with the "/safe" switch solves the issue - if so then its probably an Outlook add-in causing the issue.

If not then untick cached exchange mode and see if that helps - if so then may be a case of renaming or deleting the old cached file and letting it create new.
0
JohnBusiness Consultant (Owner)Commented:
Outlook 2003 / 2000 is crashing on most PC's on the network

What is the environment you are working in (what Exchange)? It seems unlikely an individual problem would affect MOST computers.

Updates occurred before today. Did you do a lot of updates over the weekend?

Did Exchange run out of space?
0
peggiegregAuthor Commented:
thanks for the help but it turns out that the issue was with due to someone\something removing the domain users permission on the Userdata.

I have added this back to the Userdata folder on the D drive and users can now use the shortcuts as normal and save.

Also email attachements can be added again as this was connected to the user permission area.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
peggiegregAuthor Commented:
Because I worked out what needed doing
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.