We purchased a Seagate Cheetah 300 GB SAS drive (15K.5) ST3300655SS with firmware RS02 from a 3rd party vendor. This purchased drive was going to replace one that had gone bad in our Dell MD3000 storage array. Seems this new drive does not have the "Dell Certified" external label on it, and based on Dell's tech support response, it just won't work in the 15 slot array without having the firmware "Dell Certified".
I was hoping someone here might assist in explaining how to make this drive compatible by updating the firmware so it's usable.
Any assistance someone can provide will be greatly appreciated.