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unable to download files

I have a user that tries to download a file (on multiple sites), but when they click the link, Internet explorer attempts to download the path to the link instead of the file
Example: User clicks the link for a Microsoft Fixit. instead of getting the msi, IE asks if the user wants to open/save "http://go.microsoft.com/?linkid=9666880"
User is an admin on their machine,
I have reset IE (deleting personal settings)
I have checked, and reset to default file associations

unrealized92

What OS and what version of IE?

David Johnson, CD

try another user account .. users should never run as an administrator

bominthu

Can you post the screenshot ?

adhpctech

ASKER

OS is Windows 7, IE 10

- When using a different account, the files download normally -- I agree about admin rights, but the powers above me do not.

Working on getting a screenshot
Thanks !!

David Johnson, CD

try with iexplore.exe -extoff (is it an addon that is causing the problem)
or reset internet explorer

adhpctech

ASKER

Hey David,
It's not an add-on, I tried running IE without extensions
I've restored IE settings.
When I reset IE I made sure to tell it to delete personal settings as well.
Scanned for malware, nothing found.

I appreciate your help

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adhpctech

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adhpctech

ASKER

Thanks to everyone for their help