unable to download files

I have a user that tries to download a file (on multiple sites), but when they click the link, Internet explorer attempts to download the path to the link instead of the file
Example:  User clicks the link for a Microsoft Fixit.  instead of getting the msi, IE asks if the user wants to open/save "http://go.microsoft.com/?linkid=9666880"
User is an admin on their machine,
I have reset IE (deleting personal settings)
I have checked, and reset to default file associations
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

What OS and what version of IE?
David Johnson, CD, MVPOwnerCommented:
try another user account .. users should never run as an administrator
Can you post the screenshot ?
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

adhpctechAuthor Commented:
OS is Windows 7, IE 10

- When using a different account, the files download normally -- I agree about admin rights, but the powers above me do not.

Working on getting a screenshot
Thanks !!
David Johnson, CD, MVPOwnerCommented:
try with iexplore.exe -extoff   (is it an addon that is causing the problem)
or reset internet explorer Reset IE
adhpctechAuthor Commented:
Hey David,
It's not an add-on, I tried running IE without extensions
I've restored IE settings.
When I reset IE I made sure to tell it to delete personal settings as well.
Scanned for malware, nothing found.

I appreciate your help
adhpctechAuthor Commented:
Thanks for all of your help!
What I did was, I went to a clean machine, exported all of the extension keys (from .* through .zzz) from HKEY_CLASSES_ROOT
and imported them on the problem machine.
Apparently I didn't get all of the file associations restored the first time.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
adhpctechAuthor Commented:
Thanks to everyone for their help
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.