Server 2012 Essentials continually dropping out

Logs.docxHey All,

We have an essentials 2012 server where internet keeps dropping out at random times anywhere from 1 to 20+ times a day.

It is on  ADSL connection and the ISP  have said that during these times there is "no network traffic" but cannot confirm if that means the ADSL is dropping out. They keep trying different profiles on the line but its been 3 days now and the issue continues.

There is 2 errors that are appearing in the server log and I wanted to get some opinions on if these could be causing the issue. They do not exactly line up with the dropout times but they did start on the day of the error and do continue.

The 2 errors are:
Log Name:      System
Source:        RemoteAccess
Date:          2/06/2015 9:54:23 PM
Event ID:      20106

&

Log Name:      System
Source:        e1iexpress
Date:          2/06/2015 9:54:20 PM
Event ID:      27

A search online of previous issues with these errors seem to indicate NIC drivers as the cause or even NIC configuration settings. I have followed through and ensured the drivers are update and changed some of the suggest configuration changes but nothing has resolved the issue.

I have attached a word doc with full details. Do these errors indicate something that could be causing drop outs or is this occurring because the server is losing internet and I should keep hassling the ISP?
RickP24Asked:
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Cliff GaliherCommented:
At first glance that looks like a failing NIC card. But perhaps related, why did you add Hyper-V as a topic here?
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RickP24Author Commented:
Apologies that was a mistake I thought I only ticked MS Server OS & Server 2012.
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Cliff GaliherCommented:
Then I'd suspect a physically failing NIC considering the two errors back to back.
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David Johnson, CD, MVPOwnerCommented:
open 2 command prompt windows
window 1
ping servername /t
window 2
ping google.com /t

minimize these windows and wait for an outage you can now check and see whether or not it is local or via the isp
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RickP24Author Commented:
Yeah that would require me being on-site when it happens and of course it never happens when I am actually there.

One thing that is weird..... The clients never lose access to the file share on the server during an outage which kind of points back to the internet but these errors are continually happening multiple times a day.
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joelthenerdCommented:
You could do what David Johnson mentions and just save the output of the pings to a file until the next time you're in the office. This might be useful:

http://superuser.com/questions/309403/batch-file-to-write-ping-results-to-a-text-file
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RickP24Author Commented:
Thanks guys I have arranged an on-site and swapped the connection to a spare NIC.

Will monitor and advise shortly.
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RickP24Author Commented:
24 hours no error and network stable. Will have to replace faulty NIC.
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