Server 2012 Essentials continually dropping out

Logs.docxHey All,

We have an essentials 2012 server where internet keeps dropping out at random times anywhere from 1 to 20+ times a day.

It is on  ADSL connection and the ISP  have said that during these times there is "no network traffic" but cannot confirm if that means the ADSL is dropping out. They keep trying different profiles on the line but its been 3 days now and the issue continues.

There is 2 errors that are appearing in the server log and I wanted to get some opinions on if these could be causing the issue. They do not exactly line up with the dropout times but they did start on the day of the error and do continue.

The 2 errors are:
Log Name:      System
Source:        RemoteAccess
Date:          2/06/2015 9:54:23 PM
Event ID:      20106


Log Name:      System
Source:        e1iexpress
Date:          2/06/2015 9:54:20 PM
Event ID:      27

A search online of previous issues with these errors seem to indicate NIC drivers as the cause or even NIC configuration settings. I have followed through and ensured the drivers are update and changed some of the suggest configuration changes but nothing has resolved the issue.

I have attached a word doc with full details. Do these errors indicate something that could be causing drop outs or is this occurring because the server is losing internet and I should keep hassling the ISP?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Cliff GaliherCommented:
At first glance that looks like a failing NIC card. But perhaps related, why did you add Hyper-V as a topic here?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
RickP24Author Commented:
Apologies that was a mistake I thought I only ticked MS Server OS & Server 2012.
Cliff GaliherCommented:
Then I'd suspect a physically failing NIC considering the two errors back to back.
The 7 Worst Nightmares of a Sysadmin

Fear not! To defend your business’ IT systems we’re going to shine a light on the seven most sinister terrors that haunt sysadmins. That way you can be sure there’s nothing in your stack waiting to go bump in the night.

David Johnson, CD, MVPOwnerCommented:
open 2 command prompt windows
window 1
ping servername /t
window 2
ping /t

minimize these windows and wait for an outage you can now check and see whether or not it is local or via the isp
RickP24Author Commented:
Yeah that would require me being on-site when it happens and of course it never happens when I am actually there.

One thing that is weird..... The clients never lose access to the file share on the server during an outage which kind of points back to the internet but these errors are continually happening multiple times a day.
You could do what David Johnson mentions and just save the output of the pings to a file until the next time you're in the office. This might be useful:
RickP24Author Commented:
Thanks guys I have arranged an on-site and swapped the connection to a spare NIC.

Will monitor and advise shortly.
RickP24Author Commented:
24 hours no error and network stable. Will have to replace faulty NIC.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2012

From novice to tech pro — start learning today.