problem with printer

Each time i try to print a document its telling me put paper in tray one but try one is letter size paper i want to use tray 1 or tray 2
the printer model is Hp Laser jet M9050 MFP PCL6
Kevin McpherspmIT Assistant Asked:
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Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Commented:
Give the printer an IP address and modify it through the web interface, login using the default password.

If this fails set it up locally and modify the tray/page settings, also consider upgrading the firmware on this device.
DansDadUKCommented:
You need to make sure that the attributes of the print request match the printer configuration.

Print requests usually select the media (paper) source using a combination of one or more of:

Paper size - e.g. A4 or Letter
Paper type - e.g. Plain (default) or Letterhead
Paper source tray identifier - identifiers differ depending on which Page Description Language (e.g. PCL5, PCL XL, PostScript) is used by the printer driver.

If the source tray identifier is not present, or specifies 'printer auto-select', then the tray is selected using the size and type only.


The printer itself needs to know what paper it has in each of its trays, in order to satisfy the incoming print requests.

With most commercial LaserJet printers, the paper size is detected automatically by sensors attached to the paper width and length guides in the cassette trays.
The paper type usually has to be set explicitly, via the printer front panel menus, or Embedded Web Server, or Toolbox equivalents.

The menus (or equivalents) should provide an option via which you can print off configuration page(s) to show the current paper to tray configuration.

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Kevin McpherspmIT Assistant Author Commented:
this solution is complete
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