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eastms

asked on

Lync pickup groups

Is it possible to have pickup groups with SBA-homed users?  When I attempt to pickup with SBA users the phones display 'not found'
Users homed to the FE server appear to work correctly.

Lync 2013
Sonus SBC 1000 / SBA
Avatar of Satyendra Sharma
Satyendra Sharma
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I haven't configured group pickup but why don't you give response group a shot im sure it can meet your need and you should be able to use SBA homed users as well.

You can set it as parallel which would ring all the members in part of the response group.

http://blogs.technet.com/b/ilvancri/archive/2010/11/23/creating-a-response-group-in-lync.aspx
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eastms

ASKER

There are several reasons an RG will not work in these areas.  Primarily because of publicized numbers and the fact that RGs do not work on an SBA

We purchased Colima's call Pickup and it works well.  Its not quite as integrated as the built-in but it does work
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