eastms
asked on
Lync pickup groups
Is it possible to have pickup groups with SBA-homed users? When I attempt to pickup with SBA users the phones display 'not found'
Users homed to the FE server appear to work correctly.
Lync 2013
Sonus SBC 1000 / SBA
Users homed to the FE server appear to work correctly.
Lync 2013
Sonus SBC 1000 / SBA
ASKER
There are several reasons an RG will not work in these areas. Primarily because of publicized numbers and the fact that RGs do not work on an SBA
We purchased Colima's call Pickup and it works well. Its not quite as integrated as the built-in but it does work
We purchased Colima's call Pickup and it works well. Its not quite as integrated as the built-in but it does work
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You can set it as parallel which would ring all the members in part of the response group.
http://blogs.technet.com/b/ilvancri/archive/2010/11/23/creating-a-response-group-in-lync.aspx