PeggieGreg
asked on
Outlook 2003 Config
Hi Guys,
I have an outlook 2003 setup working with exchange.
I have 2 questions:
1 - emails are only sending when you press 'send and receive'. is there a way round this? any way of getting it to do it automatically?
2 - outlook isn't remembering email addresses previously entered. it is on some PC's but not all, I cant find the setting for this either.
just to add, both these PC's use to do this before I re-installed office 2003
Thanks,
I have an outlook 2003 setup working with exchange.
I have 2 questions:
1 - emails are only sending when you press 'send and receive'. is there a way round this? any way of getting it to do it automatically?
2 - outlook isn't remembering email addresses previously entered. it is on some PC's but not all, I cant find the setting for this either.
just to add, both these PC's use to do this before I re-installed office 2003
Thanks,
ASKER
if what you say is correct then how does exchange know if you are sending an email? surely the PC needs to make a communication first in some instances.
are there any complications with deleting the NK2 file? do you loose anything?
and thanks for the help so far!
are there any complications with deleting the NK2 file? do you loose anything?
and thanks for the help so far!
There are options in Outlook for send and receive with the default being to send immediately and to check for new messages every 5 (?) minutes. If those options are still checked and are not being implemented, either the Outlook profile for that user is corrupted, the user account is corrupted, or something on their system (like adware) is preventing proper operation.
The NK2 file will recreate itself and then repopulate automatically; but, because of the causes I listed, you'd be advised to rename it rather than deleting it.
The NK2 file will recreate itself and then repopulate automatically; but, because of the causes I listed, you'd be advised to rename it rather than deleting it.
ASKER
@DavidMcCarn
where are the settings located in outlook that you are referring to?
and where is the NK2 file located aswell
thanks for your help
where are the settings located in outlook that you are referring to?
and where is the NK2 file located aswell
thanks for your help
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ASKER
it worked fine, thanks! and sorry David :)!
Send/Receive shouldn't be required - that indicates the client has a problem connecting to Exchange. Exchange Outlook communication is actually push, with Exchange telling Outlook something has changed. Therefore something blocking the inbound traffic can cause this to happen.
As for the frequently used addresses, that is the nicknames file. Often gets corrupted, deleting it is the only option to resolve the issue that I am aware of.
Simon.