Outlook 2010 Rule

Weird one but here we go:
Client has an Outlook mailbox on a remote system which is secure
They access using Citrix XenApp
Due to security they are not able to add this mailbox to a mobile device
They want to receive a notification to an external email address when email is received but the contents of the email cannot be sent to external address

So:
Lets say that mark@company123.com is the email of the secure mailbox access via citrix
When a new email comes into that mark@company123.com mailbox a blank email should be sent from mark@company123.com to mark@externalemail.com
This will let me know that the mark@company123.com mailbox has a new email that I need to deal with

Client has same functionality in an IBM Notes email system they have and need to replicate in Outlook. In IBM Notes its setup like this:
1.JPG
Any help on how to do the same in Outlook 2010 would be great.

Thanks
Mark
LVL 13
Mark GalvinManaging Director / Principal ConsultantAsked:
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KimputerCommented:
I only know a way with VBA to accomplish this, but as it is VBA, it requires that that Outlook window should always be open. Is that a problem?
Mark GalvinManaging Director / Principal ConsultantAuthor Commented:
It is a problem as the idea isa that the end user wont be logged onto Citrix all the time.

It looks like the end client has managed to setup a rule to do this themselves!! Embarrassing!!

I have asked them how they did it.

Will post once they come back to me!
KimputerCommented:
That's good, because they have to check if it works properly after they're logged out of Citrix. If they managed it, it might still be a client side rule.
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Mark GalvinManaging Director / Principal ConsultantAuthor Commented:
The rule the client had setup was a 'reply with this message' rule. Then the client aded his own external email address into the 'To' field.

This is what they want/need. This sends a reply to the original sender.

If anyone out there is able to let me know any way for the rule they want to work in Outlook 2010 (Exchange 2010 Hosted mode).

Thanks
Mark
KimputerCommented:
Exchange mailboxes allow for:

Redirect
Forward
Forward as attachment

All 3 options were NOT what you wanted (you said it should be secret, no content from the original email).
Mark GalvinManaging Director / Principal ConsultantAuthor Commented:
we are abandoning this as its not possible.

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Mark GalvinManaging Director / Principal ConsultantAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for Mark Galvin's comment #a40836926

for the following reason:

we are abandoning this as its not possible.  We can only do this using VB Script and as the client need the Outlook account to not be running we are not able to achieve the clients request.
KimputerCommented:
Just because it's not possible, doesn't mean you should assign your own reply as the answer. The reply that tells you it's not possible, is the actual answer (even though it confirms what you don't want).
Mark GalvinManaging Director / Principal ConsultantAuthor Commented:
Hi admins

I hadn't accepted Kimputer's answer from 2015-06-08 at 12:31:49 (ID: 40818054) as I was not near a terminal for the weekend. I just logged on to do so but I see you forced it.

Can we have that forced removed and I will accept Kimputer's answer?

Thanks
Mark/
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