FAX does not complete...

Not sure why but on our Server 2008R2 faxes are configured to send and receive through a USB Faxmodem.  When sending a fax it begins to send and gets through 2 pages of 9 and then I get message "The remote fax machine did not respond in time" and terminates the call.  This happens pretty much on any multiple page document that is being faxed.  Anyone have any ideas?
Lee RobertsIT ConsultantAsked:
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Make sure the issue is not with the line having noise/interference.
Yes, the common answer that it started recently and we made no changes ...

Pick up the line and dial any number what you are looking/listening for noise.

Is the line to which the fax modem is connected to a POTS line or is it connecting through a VOIP based System?
bbaoIT ConsultantCommented:
i would first try another known-good modem to determine if it is a device specific issue. this may also reveal if the line got any signal / noise issue.
Davis McCarnOwnerCommented:
What they said (noisy phone line!) and, is the modem on the approved list of faxmodems?  What is its make and model?

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Lee RobertsIT ConsultantAuthor Commented:
It was the modem... no on approved list. Thanks
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Windows Server 2008

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