Auto format in WOrd

My microsoft Word and Outlook are not auto-formating... such as Bullet Points and Numbering. I am using Office Professional 2007.

My concern is this may be a bigger problem. I have downloaded this office on other computers and it works fine. For some reason this computer isn't working properly. There may be a trial version of Office 2010 or 360 that is causing the error. Would that make any sense?

Thanks for the help! Big issue is I want it to start Auto formating bullet points and numbers.
cansevinAsked:
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Brian BEE Topic Advisor, Independant Technology ProfessionalCommented:
Find and rename the normal.dot file. See if that helps.
cansevinAuthor Commented:
What does that mean... how do you do it?
GrahamSkanRetiredCommented:
Brian B is referring to the normal template, whose default location is:
C:\Users\*your user name*\AppData\Roaming\Microsoft\Templates

If the Word application is started and it can't find the file: 'Normal.dotm' in that location, Word will create a new one with all the default settings.

There is a chance that this will fix your problem. If it doesn't do so, you can delete the new Normal template and restore your own template (which was possibly customised) by deleting the new one and renaming the old one back to the original name.

Let us know if that is the case.
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cansevinAuthor Commented:
Ok... thanks! I found it... what do I rename it too?
cansevinAuthor Commented:
It is sitting in the folder with a file name of "Normal"
GrahamSkanRetiredCommented:
Rename it to anything that you can remember. The point is that Word cannot then see it, so will give up looking and create its own new one. Note that simply deleting the file will do as well, but many users have customisations, especially saved macros, that they don't want to lose.
cansevinAuthor Commented:
Ok... I deleted it and word is definitely creating a new one. The problem is it appears the new one isn't working properly either.

Any other ideas? Thanks for your help on this! Greatly appreciated.

Chris
cansevinAuthor Commented:
Can I uninstall word and re-install it? I would rather not do it for the entire office because of all the accounts and rules I have setup in Outlook.
GrahamSkanRetiredCommented:
That isn't a good idea, By design, the re-installing process maintains user settings and these settings, perhaps anomalous, are probably the  source of your problems.

Try creating another user profile. If that fixes it, then something in those Word user settings is likely to be the problem. There is a Word Fixit article for that. I'll try to find it again and will post a link if I succeed.
Brian BEE Topic Advisor, Independant Technology ProfessionalCommented:
Like Graham said, reinstalling Word preserves the settings. So it probably wouldn't accomplish anything.

You could create another user profile, or just have a different user log on if this machine is on a network. Since the cause of this type of problem doesn't seem to be the case here, finding the cause may get more involved.

If the problem persists, you may have to remove Office manually to ensure the files are all gone. To save yourself some time, first uninstall Office using Control Panel and add/remove. Then follow the "manual uninstall" steps in this article:
https://support.office.com/en-us/article/Uninstall-or-remove-Microsoft-Office-2010-suites-90635a1d-aec8-4653-b358-67e1b766fc4d?ui=en-US&rs=en-US&ad=US

This shouldn't remove your email account settings as those are saved in windows. Your Outlook rules are normally saved on the Exchange Server (if you are using one).
Eric FletcherCommented:
This sounds like the AutoFormat settings were turned off for the one instance. In Word Options > Proofing, click on AutoCorrect options. In the dialog that comes up, choose the AutoFormat tab and turn on the checkboxes for "Automatic bulleted lists" and "List styles". Do the same in the Autoformat As You Type tab. The options you choose are not template dependent.

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Brian BEE Topic Advisor, Independant Technology ProfessionalCommented:
Eric has point. Cansevin (asker), would you mind clarifying for me what exactly is happening when you say "Word and Outlook are not auto-formating... such as Bullet Points and Numbering"? You mean it isn't recognizing that you are entering a bulleted or numbered list? i.e, You type:

1. This is the first item

... when you press <enter>, it doesn't create a 2. on the next line?
cansevinAuthor Commented:
Yes... it will not auto format for me. I looked up the formatting options and it is in fact checked to autoformat bullet lists and list styles.

Any other ideas? Outlook is working properly for formating lists... it is just word that isn't working properly.

Thanks for your help!

Chris
Eric FletcherCommented:
Make sure the options are checked in both AutoFormat locations (i.e. "as you type" works as titled; the other one is used when you invoke auto formatting to existing content).
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