Link to home
Start Free TrialLog in
Avatar of cansevin
cansevin

asked on

Auto format in WOrd

My microsoft Word and Outlook are not auto-formating... such as Bullet Points and Numbering. I am using Office Professional 2007.

My concern is this may be a bigger problem. I have downloaded this office on other computers and it works fine. For some reason this computer isn't working properly. There may be a trial version of Office 2010 or 360 that is causing the error. Would that make any sense?

Thanks for the help! Big issue is I want it to start Auto formating bullet points and numbers.
Avatar of Brian B
Brian B
Flag of Canada image

Find and rename the normal.dot file. See if that helps.
Avatar of cansevin
cansevin

ASKER

What does that mean... how do you do it?
Brian B is referring to the normal template, whose default location is:
C:\Users\*your user name*\AppData\Roaming\Microsoft\Templates

If the Word application is started and it can't find the file: 'Normal.dotm' in that location, Word will create a new one with all the default settings.

There is a chance that this will fix your problem. If it doesn't do so, you can delete the new Normal template and restore your own template (which was possibly customised) by deleting the new one and renaming the old one back to the original name.

Let us know if that is the case.
Ok... thanks! I found it... what do I rename it too?
It is sitting in the folder with a file name of "Normal"
SOLUTION
Avatar of GrahamSkan
GrahamSkan
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Ok... I deleted it and word is definitely creating a new one. The problem is it appears the new one isn't working properly either.

Any other ideas? Thanks for your help on this! Greatly appreciated.

Chris
Can I uninstall word and re-install it? I would rather not do it for the entire office because of all the accounts and rules I have setup in Outlook.
That isn't a good idea, By design, the re-installing process maintains user settings and these settings, perhaps anomalous, are probably the  source of your problems.

Try creating another user profile. If that fixes it, then something in those Word user settings is likely to be the problem. There is a Word Fixit article for that. I'll try to find it again and will post a link if I succeed.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Eric has point. Cansevin (asker), would you mind clarifying for me what exactly is happening when you say "Word and Outlook are not auto-formating... such as Bullet Points and Numbering"? You mean it isn't recognizing that you are entering a bulleted or numbered list? i.e, You type:

1. This is the first item

... when you press <enter>, it doesn't create a 2. on the next line?
Yes... it will not auto format for me. I looked up the formatting options and it is in fact checked to autoformat bullet lists and list styles.

Any other ideas? Outlook is working properly for formating lists... it is just word that isn't working properly.

Thanks for your help!

Chris
Make sure the options are checked in both AutoFormat locations (i.e. "as you type" works as titled; the other one is used when you invoke auto formatting to existing content).