1namyln
asked on
Toshiba Satellite c55-B5272 Won't Boot past BIOS
Laptop was humming along with no problem. Restarted it after some Toshiba updates and now it states Reboot and select proper boot device or insert boot media in selected boot device and press any key.
I've removed the hard drive and installed a known working drive. I attempt a clean install of Windows 7. After the first raster saying Windows is loading (the one with the long white bar at the bottom) the Windows flag starts to circle in and then it freezes. I've removed both sticks of RAM and tried known working modules. Same problem. Thanks in advance.
I've removed the hard drive and installed a known working drive. I attempt a clean install of Windows 7. After the first raster saying Windows is loading (the one with the long white bar at the bottom) the Windows flag starts to circle in and then it freezes. I've removed both sticks of RAM and tried known working modules. Same problem. Thanks in advance.
Have you tried to update its BIOS? Is the system booting properly from a USB stick? Like Linux distro or WinPE?
I wouldn't try upgrading the BIOS if you aren't sure about the state of the PC. Test the RAM within that PC using memtest86+, and also the HD using it's manufacturer's diagnostic tool. You'll find them both on the UBCD:
http://mirror.sysadminguide.net/ubcd/ubcd535.iso
Also make sure you have cleaned out all dust. Lock ups like in your description can often be caused by overheating.
http://mirror.sysadminguide.net/ubcd/ubcd535.iso
Also make sure you have cleaned out all dust. Lock ups like in your description can often be caused by overheating.
Did you try booting in safe mode ? does it work there ?
If its not i suggest Clearing the CMOS First
then following what @rindi sayed testing the ram
If its fine Use Event Viewer to see what Error causes the freezing of the flag ...
If it shows nothing then you should test the power suply , and test the computer for Electrical shorts that are maybe the cause
If its not i suggest Clearing the CMOS First
then following what @rindi sayed testing the ram
If its fine Use Event Viewer to see what Error causes the freezing of the flag ...
If it shows nothing then you should test the power suply , and test the computer for Electrical shorts that are maybe the cause
when it said "now it states Reboot and select proper boot device or insert boot media in selected boot device and press any key." - did you select the correct disk?
maybe all you need to do is select the boot disk - by changing the boot priority
it can be the bios did not see the drive - so check that also; disconnect and reconnect all connectors to it
check if the dirve is seen with any of the 2 you are trying with
if the bios does not see the drive - you can't do anything with it
if this is a laptop - you'll need to swap the mobo
as last straw - remove ac adapter, + battery for a laptop - then hold the pwr button for 20 sec before reconnecting and test
maybe all you need to do is select the boot disk - by changing the boot priority
it can be the bios did not see the drive - so check that also; disconnect and reconnect all connectors to it
check if the dirve is seen with any of the 2 you are trying with
if the bios does not see the drive - you can't do anything with it
if this is a laptop - you'll need to swap the mobo
as last straw - remove ac adapter, + battery for a laptop - then hold the pwr button for 20 sec before reconnecting and test
ASKER
I've tried new HD and RAM. Neither help. When the error occurs stating disk can't be found there are no options for selecting another disk.
Are you able to get to BIOS? Is it the latest firmware for your model?
did the other disk display in the bios correct? and the old one?
ASKER
@nobus, test hard drive does the same thing as original.
Have you replaced the CMOS battery of the PC already? Some BIOS have predefined settings, like "Fail-Safe", or "Original" etc. Does yours' have such a setting and tried those?
@1banyln, is there any reason for which you are ignoring my questions?
>> @nobus, test hard drive does the same thing as original. << what test did you run?
ASKER
By test hard drive I mean I tried another known working hard drive. It did the same thing. To me indicstingnthe problem wasn't the hard drive.
>> I attempt a clean install of Windows 7.
This is from the CD on the Toshiba?
If so try an install of Ubuntu http://www.ubuntu.com/download/desktop from a CD onto the hard drive and see if that boots up. It is possible your install CD is corrupt but let's see what another OS will do.
This is from the CD on the Toshiba?
If so try an install of Ubuntu http://www.ubuntu.com/download/desktop from a CD onto the hard drive and see if that boots up. It is possible your install CD is corrupt but let's see what another OS will do.
you did not yet answer my question "did the other disk display in the bios correct? and the old one? "
Well nobus, you are also in an ignore list :)
2 more and we start a card game
ASKER
Both HD's are displayed within the BIOS. Boot menu see's Live Ubuntu USB but when its selected I get the same screen saying it can't boot.
OEM Windows 7 DVD.
OEM Windows 7 DVD.
Have a read of this thread http://forums.toshiba.com/t5/System-Recovery-and-Recovery/Reboot-and-select-proper-Boot-Device-on-Satellite-C55-B5200/td-p/606181
Note the third post down from milkiasmandefro
I think this applies to you.
Note the third post down from milkiasmandefro
I think this applies to you.
can you get into the bios? and change the boot priority?
if it's an UEFI system - disable secure boot first
if it's an UEFI system - disable secure boot first
ASKER
Paperweight. Thanks for your efforts.
ASKER
Points are for your efforts. Thanks!
sorry we could not help better
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ASKER
@drbruton, so very sorry for not awarding points to you. Just made this change and the system works! Must have been a Toshiba update that hosed things up. Thank for your time!
ASKER
Thank you and sorry to others for not being as thorough as I should have been. I need an assistant. :) EE will do for now. Thanks a ton!