Exchange setting question

Hello  team,

Got a customer who came with following query:


I was able to remove the check for Connect to Microsoft Exchange using HTTP and when connecting from an outside line on the internet, my client was not able to connect.  Once I changed back to the internal network however, a pop up to enable HTTP came up and I was forced to accept it.  I was not able to cancel it.  This changed my settings back with the check on Connect to Microsoft Exchange using HTTP.

see attached screenshot

Question:  How can we disable this permanently? So that it does not automatically place the check back?
Outlook-Error.jpg
Jerry SeinfieldAsked:
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Jerry SeinfieldAuthor Commented:
Any updates?

this happen when External Outlook connection without VPN
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Simon Butler (Sembee)ConsultantCommented:
If you have Outlook Anywhere enabled on the server, then all clients will get that setting enabled. The only way you can stop that from happening is by disabling Outlook Anywhere at the server.

That doesn't mean that HTTP is being used (unless you are on Exchange 2013). It is configured in failback method - so the initial connection is made by TCP/IP and it only uses HTTP if that fails.

If you are looking to control the use of Outlook Anywhere, then you will have to do that elsewhere, but as you haven't provided version information of Exchange, it is impossible to ask.

Therefore to answer your specific question
"Question:  How can we disable this permanently? So that it does not automatically place the check back? "

You cannot, unless you do not want ANY users in the environment to use Outlook Anywhere. You also cannot disable it if you are on Exchange 2013.

Simon.
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Jerry SeinfieldAuthor Commented:
I am on Exchange 2013

Thoughts?
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Simon Butler (Sembee)ConsultantCommented:
In that case you MUST have that option enabled because ALL clients, whether internal or external use Outlook Anywhere. Outlook Anywhere in the only connection method for Exchange 2013 / Outlook communication.

If you want to control the use of Outlook Anywhere externally, then that has to be done in another way.

Simon.
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