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When I shutdown my PC, I get BSOD and restart with bugcheck 0x0000010d (0x0000000d ...)

Hi,

My laptop was virus infected. After remove the virus the laptop cannot be shutdown. Every time I shutdown the PC it flashes with a blue screen then reboots. Once log into the window I get a pop up window says "Windows has recovered from an unexpected shutdown" with following additional information about the problem:
BCCode: 10d
BCP1:      0000000D
BCP2:      88DFFB40
BCP3:      87157250
BCP4:      8B029A08
OS Version:      6_1_7601
Service Pack:      1_0
Product:      768_1

Can anyone help me with this? Thank you.

Emmanuel Adebayo

Have you checked the device manager to ensure that all drivers are correctly installed? Just incase that during the malware/remover you have deleted some drivers.

Also, verify that all driver are correctly installed

http://www.thewindowsclub.com/windows-driver-verifier-device-manager

Regards

ASKER CERTIFIED SOLUTION

John

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CZ_BERT

ASKER

Thank you guys. I've checked the device manager. It appears that there are no corrupted drivers showing there (no exclamation marks).
I've done the sfc /scannow and did not find any problems. I downloaded and scanned with Microsoft security Scanner. The result is in the attachment. I also tried NPE and no problem found.
I may try repair install later. Will let you know the result. Thank you for your help.
scan-result.jpg

CZ_BERT

ASKER

Thank you John. Your suggestion worked! I am so grateful.
After the repairing install of Windows 7, the setup repaired the .NET Framework version 4.5 automatically. The BSOD disappeared after that. You are champion and life saver!

John

@CZ_BERT - You are very welcome. Thank you for the kind compliments and I was happy to help. I am glad you are up and running).