When I shutdown my PC, I get BSOD and restart with bugcheck 0x0000010d (0x0000000d ...)


My laptop was virus infected. After remove the virus the laptop cannot be shutdown. Every time I shutdown the PC it flashes with a blue screen then reboots. Once log into the window I get a pop up window says "Windows has recovered from an unexpected shutdown" with following additional information about the problem:
BCCode: 10d
BCP1:      0000000D
BCP2:      88DFFB40
BCP3:      87157250
BCP4:      8B029A08
OS Version:      6_1_7601
Service Pack:      1_0
Product:      768_1

Can anyone help me with this? Thank you.
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Emmanuel AdebayoGlobal Windows Infrastructure Engineer - ConsultantCommented:
Have you checked the device manager to ensure that all drivers are correctly installed? Just incase  that during the malware/remover you have deleted some drivers.

Also, verify that all driver are correctly installed


JohnBusiness Consultant (Owner)Commented:
Please look at this Microsoft Support article for this.


It implicates Kernel-Mode Driver Framework  which may need a driver reinstalled as noted above or may mean something is missing (corrupted) in the operating system. In addition to drivers, try the following.

1. System File Checker:  Open cmd.exe with Run as Administrator and run SFC /SCANNOW. Allow to complete, shut down and test.

2. Run Windows 7 Repair install. For this, you need a working recovery partition or the Windows 7 DVD. There is an option on the DVD to do a repair install. Here is a Seven Forums Tutorial to assist.


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CZ_BERTAuthor Commented:
Thank you guys. I've checked the device manager. It appears that there are no corrupted drivers showing there (no exclamation marks).
I've done the sfc /scannow and did not find any problems. I downloaded and scanned with Microsoft security Scanner. The result is in the attachment. I also tried NPE and no problem found.
I may try repair install later. Will let you know the result. Thank you for your help.
CZ_BERTAuthor Commented:
Thank you John. Your suggestion worked! I am so grateful.
After the repairing install of Windows 7, the setup repaired the .NET Framework version 4.5 automatically. The BSOD disappeared after that. You are champion and life saver!
JohnBusiness Consultant (Owner)Commented:
@CZ_BERT  - You are very welcome. Thank you for the kind compliments and I was happy to help. I am glad you are up and running).
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