I have a client that has an issue where their mailbox is putting one internal user's email straight into the Junk Folder.
They are on Outlook for Mac 2011 so we are unable to set mail rules.
We are unable to add the user into the Safe Senders List and have also added the user as a contact, yet we are still unable to get the emails to send directly into the Inbox.
Do you know of a way in Exchange Management Console 2007 to set a rule or to stop the emails from going into the Junk folder.
Any help is appreciated.