the User Profile Service service failed the login. User profile cannot be loaded.

2003 server, Win7Pro , this user can login any other machine, just not this workstation, with this error.
I went through the registry's profile list, the user's name is not even on the list so I dont have the option to remove it.
Other users can login this station ok, so somewhere hidden is this problem user's profile which I can't see to remove, what options do I have to fix this ?
Thanks
CombemartinAsked:
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Spike99On-Site IT TechnicianCommented:
I would clear the user's profile.

When you looked in the registry, were you looking in this key?:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

User profiles are listed in that key by their SID.  If the list of profiles is very long, you can find the user's SID by running this line at a cmd prompt:
wmic useraccount where (name='username' and domain='mydomain') get name,sid

Open in new window


Once you get that SID, find their SID in the ProfileList key. Do they have 2 entries there for SID & SID.BAK?
Check the ProfileImagePath for SID & SID.bak.  It should be C:\Users\USERNAME, but it might be C:\Users\TEMP if they have temp profile.

I would remove SID & SID.bak from that path manually. Then, delete the folders for them in C:\Users.  Then, have them try it again.

If you are unable to delete the key or the user's folder, check HKEY_USERS in the registry.
You should see 2 keys for each user who is logged on:
SID
SID_Classes

You should only see a SID and SID_Classes for them in that key when they are logged on. If their SID and/or SID_classes key appears in that key when they are NOT logged on, you will need to manually unload their registry hive. You might have to reboot the machine to unload their hive if it's well & truly stuck.

Single click the SID_Classes key to highlight it, then click on File > Unload Hive....  Repeat for the SID.

After doing that, you should be able to remove their local profile key & folder in C:\Users.
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