We help IT Professionals succeed at work.
Get Started

IIS 8.5 PHP installed Event Error 1000 Please help

Last Modified: 2015-06-06
Windows 2012 R2 64 Bit Server
IIS 8.5
PHP 5.3.28

I just moved my web sites from a windows 2003 server with IIS 6.

Yesterday I installed PHP on the new web server using Web Platform Installer 5.0

created a test php page


Opened IE on the web server   http://localhost/phpinfo.php

I got this error 500

TTP Error 500.0 - Internal Server Error

C:\Program Files (x86)\PHP\v5.6\php-cgi.exe - The FastCGI process exited unexpectedly

Most likely causes:
•IIS received the request; however, an internal error occurred during the processing of the request. The root cause of this error depends on which module handles the request and what was happening in the worker process when this error occurred.
•IIS was not able to access the web.config file for the Web site or application. This can occur if the NTFS permissions are set incorrectly.
•IIS was not able to process configuration for the Web site or application.
•The authenticated user does not have permission to use this DLL.
•The request is mapped to a managed handler but the .NET Extensibility Feature is not installed.

Things you can try:
•Ensure that the NTFS permissions for the web.config file are correct and allow access to the Web server's machine account.
•Check the event logs to see if any additional information was logged.
•Verify the permissions for the DLL.
•Install the .NET Extensibility feature if the request is mapped to a managed handler.
•Create a tracing rule to track failed requests for this HTTP status code. For more information about creating a tracing rule for failed requests, click here.

Detailed Error Information:




Error Code

Requested URL

Physical Path

Logon Method

Logon User

In the Event Log I got the error 1000

Log Name:      Application
Source:        Application Error
Date:          6/6/2015 9:18:37 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SERV013.FQDN.com
Faulting application name: php-cgi.exe, version:, time stamp: 0x53fe294e
Faulting module name: MSVCR110.dll, version: 6.3.9600.17736, time stamp: 0x550f42c2
Exception code: 0xc0000135
Fault offset: 0x0009d4f2
Faulting process id: 0x17e4
Faulting application start time: 0x01d0a05b4c0255bf
Faulting application path: C:\Program Files (x86)\PHP\v5.6\php-cgi.exe
Faulting module path: MSVCR110.dll
Report Id: 89b1fda0-0c4e-11e5-80c8-001d09fae057
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <TimeCreated SystemTime="2015-06-06T13:18:37.000000000Z" />
    <Security />
    <Data>C:\Program Files (x86)\PHP\v5.6\php-cgi.exe</Data>

I searched the server for MSVCR110.dll could not be found

What am I missing here?


Watch Question
This problem has been solved!
Unlock 2 Answers and 17 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE